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IMPORTANT: YOU MUST BACK UP ALL YOUR DATA AND DIGITAL MATERIALS
BEFORE RETURNING YOUR MOBILESTUDIO PRO TO WACOM FOR ANY REASON. TO
PROTECT YOUR PRIVACY AND PERSONAL INFORMATION, WACOM WILL ERASE ALL
DATA AND INSTALL A FRESH OPERATING SYSTEM IMAGE ON EVERY MOBILESTUDIO
PRO RETURNED TO WACOM, BEFORE REPLACING THE BATTERY OR DOING ANY
WARRANTY OR OTHER REPAIR WORK.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's
option, either the repair or the replacement of the Wacom Product or parts thereof that
prove defective and that were returned within the applicable warranty period. Wacom
does not warrant to repair or replace the Wacom Product if: (a) the damage to the Wacom
Product results from accident, misuse, improper use, negligence or unauthorised
alteration or repair; (b) the Wacom Product was not handled or stored according to the
instructions provided by Wacom; (c) the damage resulted from normal wear and tear of
product parts; or d) the serial number affixed by Wacom has been removed or rendered
unintelligible.
All repaired or replaced Products will be warranted for a period equal to the remainder of
the original Limited Warranty on the original Product or for ninety (90) days, whichever is
longer.
Any descriptions, drawings, specifications, samples, models, notifications or similar
material provided in connection with the purchase of the Wacom Product cannot be
taken as an explicit guarantee that the Wacom Product corresponds to or fulfills your
requirements.
The warranty guaranteed by law remains unaffected. You can claim defects of the
Wacom Product in accordance with the relevant legal provisions. Wacom shall only
be liable for itself and its vicarious agents if a material contractual obligation has been
culpably breached in a manner jeopardising the purpose of the contract or the damage
is due to intentional acts or omissions or gross negligence. A material contractual
obligation is an obligation which is essential to the proper performance of the contract
on which the other party will typically rely. In case that the culpable infringement of such
a material contractual obligation is not due to intention or gross negligence, the liability
of a party shall be limited to such damages being typical for the contract and which were
reasonably foreseeable at the time of the closure of the contract. Where these Terms
and Conditions preclude or limit liability, this also applies to the personal liability of the
executive officers of the party concerned, its employees, agents and subcontractors. The
provisions of the product liability law (Produkthaftungsgesetz) remain unaffected.
If, when a claim made under this warranty is checked, it emerges that it is outside the
permitted time period or is not covered by the warranty or that the Wacom Product is not
defective, the customer will reimburse Wacom for associated costs.
This limited warranty shall apply if the registered office of the vendor is situated in the EU
or Iceland, Norway, Jersey, Switzerland, Russia, the Ukraine, Croatia, Serbia, Tunisia,
Turkey, Syria, Lebanon, Jordan, Israel, Egypt, the United Arab Emirates, Iran or South
Africa.
This warranty is subject to German law. However, the applicability of the United Nations
Convention on Contracts for the International Sale of Goods is explicitly excluded. The
city of Düsseldorf, Germany, is the sole place of jurisdiction for all claims arising from this
contractual relationship and all disputes between the parties resulting from the formation,
handling or termination of the contractual relationship, provided that the customer is a
trader, a legal entity or fund under public law. The jurisdiction agreement shall also apply
for customers who do not have a general place of jurisdiction in Germany. The jurisdiction
agreement shall not apply if, due to legal provisions, a different sole place of jurisdiction
must be established for the case. Furthermore, Wacom is authorized to file a lawsuit
against the headquarters of the customer.
Should one of the provisions of this limited warranty be or become void, the validity of the
other provisions shall not be affected, in full or in part. Should a provision be invalid, the
legally permissible regulation most closely resembling the invalid regulation shall apply
in its place. If you have any questions about this agreement, or would like to contact
Wacom for another reason, please write to us at this address:
Wacom Europe GmbH
Völklinger Straße 1
40219 Düsseldorf
Germany
CARE PACK
(EUROPE, AFRICA AND MIDDLE EAST)
Visit the eStore at http://shop.wacom.eu to purchase the Care Pack (warranty extension).
LIMITED HARDWARE WARRANTY
(ASIA PACIFIC REGION)
Wacom Co., Ltd. warrants the products ("Wacom Product(s)") hardware, to the original
consumer purchaser, to be free from defects in materials and workmanship under normal
use and service for a period of one (1) year, from the date of original retail purchase
("Warranty Period"), as evidenced by a copy of the receipt (proof of purchase).
If you have purchased a Wacom Product that includes a rechargeable battery, Wacom
warrants the battery, to the original consumer purchaser, to be free from defects in
materials and workmanship for a period of one (1) year from the date of original retail
purchase of the Wacom Product with that battery. As with all batteries, the maximum
capacity of the battery included in the Wacom Product will decrease with time and/or
use. This battery warranty does not cover changes in battery capacity except if they are
caused by defects in materials or workmanship or the battery capacity drops to less than
50% of the original capacity. To determine whether your battery has had a warranted
failure, you may be required to run a Wacom diagnostic test. This Limited Warranty does
not cover any battery if (i) the battery has been charged by a battery charger not specified
or approved by Wacom for charging the battery; (ii) the battery has been discharged
excessively and the internal protection circuit has been activated, (iii) any of the seals on
the battery are broken or show evidence of tampering; or (iv) the battery has been used
in equipment other than the Wacom Product for which it is specified. Battery life is not
warranted and will vary depending on product configuration and usage, including but
not limited to product model, applications running, power management settings, and
product features.
IMPORTANT: The batteries in Wacom MobileStudio Pro products are not consumer
replaceable. You must return the Wacom Product to Wacom or an authorized service
center for any battery replacement, whether covered by the warranty or not.
Wacom makes no warranty for consumable items such as pen cartridges, tablet surface
sheet and nibs.
Upon discovery of a defect in the Wacom Product, except in the Software, within the
Warranty Period, the warranty holder must contact the original place of purchase to
obtain instructions for returning the Wacom Product for repair or replacement. Wacom
and its partners are not obligated to reimburse unauthorized prepaid shipment. The
warranty holder is under no obligation to pay for shipment charges between the original
place of purchase and the place of repair or replacement.
IMPORTANT: YOU MUST BACK UP ALL YOUR DATA AND DIGITAL MATERIALS
BEFORE RETURNING YOUR MOBILESTUDIO PRO TO WACOM FOR ANY REASON. TO
PROTECT YOUR PRIVACY AND PERSONAL INFORMATION, WACOM WILL ERASE ALL
DATA AND INSTALL A FRESH OPERATING SYSTEM IMAGE ON EVERY MOBILESTUDIO
PRO RETURNED TO WACOM, BEFORE REPLACING THE BATTERY OR DOING ANY
WARRANTY OR OTHER REPAIR WORK.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's
option, either the repair or replacement of the defective Wacom Product or parts
thereof of which Wacom is notified during the Warranty Period. Wacom shall have
no responsibility to repair or replace the Wacom Product if the failure of the Wacom
Product has resulted from force majeure including but not limited to fire, natural
disasters, accident, and act of god; intentional or accidental abuse, misuse, negligence,
unauthorized modification or repair, usage of this Wacom Product in a fashion other than
as explained in the users' guide, or if the Wacom Product has been handled or stored
other than in accordance with Wacom's storage instructions.
All repaired or replaced Products will be warranted for a period equal to the remainder of
the original Limited Warranty on the original Product or for ninety (90) days, whichever is
longer.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar
material, used in connection with the sale of the Wacom Product, shall not be construed
as an express warranty that the Wacom Product will conform or comply with your
requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS,
AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH
INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO
COUNTRY. WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, TO THE DURATION OF WACOM'S EXPRESS WARRANTY.
SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
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