Wansview W7 - Questions and Answers; Fail to Scan; Fail to Connect WiFi; Red Light Steady? Cant Reset Successfully?

Questions and Answers:
If you can't find solutions from next, please contact our customer service for help with a photo of the
label (includes a QR code) on the bottom of the camera
B service@wansview.com [ service3@wansview.com
Fail to Scan ?
If you fail to scan the QR code on the smartphone, please try the following solutions:
D Make sure the indicator light flashes red and blue alternatively. If not, press the reset button until
the red light flashes quickly.
@ Adjust the distance between the camera’ s lens and the smartphone 3-8 inches, adjust the
brightness to medium, double-click the QR code to enlarge it to scan.
fitstill fails, tap “Didn’ t hear it” and connect WiFi via Soft-AP method.
Fail to Connect WiFi ?
If you fail to connect WiFi for the first time, please try the following solutions:
@ Be sure that the WiFi is 2.4Ghz, our camera doesn’ t support 5Ghz.
(@ Please activate the GPS and location authorization on the settings of smartphone.
3 Tap “ & ” button to check WiFi password is correct. There shouldn't exist spaces.
@ Before camera setup, make sure the indicator light flashes red and blue light alternatively.
Red Light is Steady ? Can’ t Reset Successfully ?
Ifyou can’ t reset successfully, and the red light is always steady, please try the following solutions:
Hold the “Reset” button for about 15 seconds to see whether the red light flashes quickly?
~ I so, please wait about 1-2 minutes to wait the red and blue light flash alternatively, and then you
can reconnect WiFi