11
TROUBLESHOOTING
Problems Reasons Solutions
Loud noise occurs The bowl is not secured on Reassemble or try to lock
when operating the motor/heater housing, oss head tightly
or the oss head is not
secured to the motor base
Cotton candy blowing The machine is placed Place the machine on
unevenly in the bowl on an uneven surface on a at surface
CLEANING AND MAINTENANCE
1. Make sure that the power is off and the appliance
is not connected to a power source.
2. Wait for minimum 30 minutes’ cooling time.
3. Remove the splashguard and bowl, and disassemble
to wash separately.
NOTE: To remove splashguard from the bowl, carefully
grasp the splashguard from the highest point and lift
upwards to release the locking latches.
4. Remove the oss head, wash with warm water.
5. Do not wash the motor base with water; use a HOT,
damp cloth when cleaning the unit.
NOTE: Any other servicing should be performed by an
authorized service representative.
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