Why doesn't my Water Care Water Filtration Systems control valve regenerate, even when holding the button?
If the control valve doesn't regenerate even when you press and hold the correct buttons, the issue might be a broken drive gear or drive cap assembly, which would need replacement. It could also be a broken piston rod, also requiring replacement, or a defective PC board.
How to fix no display on Water Care Ion Pro PC board?
If there's no display on the PC board, begin by checking the power at the electrical outlet; repair or use a working outlet. Ensure the control valve power adapter is correctly plugged into the outlet and connected to the PC board. Verify the power supply to ensure it delivers the correct voltage to the PC board. If these steps don't resolve the issue, the power adapter, PC board, or battery (if present) may be defective and require replacement.
What to do if Water Care Ion Pro Water Filtration Systems control valve doesn't regenerate automatically?
If your control valve only regenerates when you press and hold the correct buttons, but not automatically, there are several possible causes. First, check if the bypass valve is in the bypass position and, if so, turn the handles to the service position. Next, ensure the meter is connected to the meter connection on the PC board. A restricted or stalled meter turbine could also be the problem, so remove the meter and check for rotation or foreign material. Also, verify the meter cable wires are securely installed into the three-pin connector labeled METER. Incorrect programming, a defective meter, or a defective PC board could also be the cause.
Why does my Water Care Water Filtration Systems control valve regenerate at the wrong time?
If your control valve is regenerating at the wrong time, it could be due to a few reasons. A power outage might have occurred, requiring you to reset the time of day. If your PC board has a battery backup, it may be depleted. Also, the time of day or regeneration time might not be set correctly, so double-check those settings. Lastly, the control valve may be set at 'on 0' (immediate regeneration) or 'NORMAL + on 0' (delayed and/or immediate); in this case, you should check the programming and reset it to NORMAL for a delayed regeneration time.
Why is there excessive water in the regenerant tank of my Water Care Water Filtration System?
Excessive water in the regenerant tank can stem from several issues. Start by checking the refill setting, as improper program settings can cause this. A plugged injector could also be the culprit; remove and clean or replace it. Ensure the drive cap assembly is properly tightened. Damaged seal/stack assembly can also lead to this problem, so replace them if necessary. Check the drain line for restrictions or kinks and clear them. Lastly, inspect the backwash flow controller for blockage and clean or replace it, or verify that the refill flow controller is present and replace if missing.
Why is water constantly running to the drain in my Water Care Water Filtration System?
If water is constantly running to the drain, it could be due to: a power outage during regeneration, in which case the control will finish the remaining regeneration time once power is restored (remember to reset the time of day); a damaged seal/stack assembly, which would need replacement; a piston assembly failure, also requiring replacement; or a drive cap assembly that isn't tightened properly, so ensure it's securely tightened.
What does error Err 1007 mean on Water Care Ion Pro?
If you're seeing error Err – 1007, Err – 107, or Err - 117, it indicates that the MAV/ SEPS/NHBP/AUX MAV valve motor ran too short (stalled) while looking for the proper park position. Check the MAV/NHBP valve for foreign material lodged within, inspecting the piston and seal/stack assembly. Also, check for mechanical binding in the piston and seal/stack assembly, reduction gears, drive gear interface, and the MAV/NHBP black drive pinion on the motor. After addressing these potential causes, resynchronize the software with the piston position by pressing the NEXT and REGEN buttons for 3 seconds, or disconnect the power supply from the PC board for 5 seconds and then reconnect.
What does error E3 mean on Water Care Ion Pro?
If you encounter error E3, Err – 1003, or Err – 103, it means the control valve motor ran too long without finding the next cycle position. This could be due to motor failure during regeneration, so check the motor connections. Foreign matter buildup on the piston and stack assemblies can create friction, so replace these assemblies. If the drive bracket isn't snapped in properly, causing gear interface issues, snap it in correctly. After addressing these potential causes, resynchronize the software with the piston position by pressing the NEXT and REGEN buttons for 3 seconds, or disconnect the power supply from the PC board for 5 seconds and then reconnect.
Why is residual regenerant being delivered to service in my Water Care Water Filtration System?
If residual regenerant is being delivered, it could be due to low water pressure; ensure it remains at a minimum of 25 psi. The injector size might also be incorrect for the application, so replace it with the correct size. Additionally, a restricted drain line could be the cause; check for restrictions or debris and clean it.
What to do if Water Care Water Filtration Systems control valve fails to draw in regenerant?
If the control valve isn't drawing in regenerant, start by checking if the injector is plugged; remove and clean or replace it. A faulty regenerant piston could also be the cause, requiring replacement. Inspect the regenerant line for air leaks. Also, check the drain line for restrictions or debris that could cause excess back pressure and clean it. Ensure the drain line isn't too long or high, and shorten it if necessary. Finally, check the incoming water pressure, which must remain at a minimum of 25 psi.
General| Brand | Water Care |
|---|---|
| Model | Ion Pro Series |
| Category | Water Filtration Systems |
| Language | English |
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