Water Care Ion Pro Series User Manual (English)

Questions and Answers:

A
amanda24Aug 31, 2025
Why doesn't my Water Care Ion Pro Water Filtration Systems PC board display the correct time?
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  christopherwilsonAug 31, 2025
  If the PC board isn't displaying the correct time, it could be due to a few reasons. The power adapter might be plugged into an electrical outlet controlled by a light switch; try using an uninterrupted outlet. A tripped breaker switch or GFI could also be the cause; reset them. If there was a power outage, you'll need to reset the time of day. If the PC board has a battery backup, the battery may be depleted.
F
Francisco HernandezAug 30, 2025
Why does my Water Care Water Filtration System control valve use too much regenerant?
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  Jeffrey MooreAug 30, 2025
  If the control valve is using too much regenerant, first check the refill setting to ensure it's correct. Also, verify the program settings to make sure they are specific to the water quality and application needs. It's also worth checking for leaking fixtures, which may be exhausting capacity, or if the system is undersized for your needs.
M
martin66Aug 28, 2025
Why is water constantly running to the drain in my Water Care Water Filtration System?
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  Eric EllisAug 28, 2025
  If water is constantly running to the drain, it could be due to: a power outage during regeneration, in which case the control will finish the remaining regeneration time once power is restored (remember to reset the time of day); a damaged seal/stack assembly, which would need replacement; a piston assembly failure, also requiring replacement; or a drive cap assembly that isn't tightened properly, so ensure it's securely tightened.
K
Kristina BradyAug 27, 2025
Why is there excessive water in the regenerant tank of my Water Care Water Filtration System?
- R
  Rhonda ChanAug 27, 2025
  Excessive water in the regenerant tank can stem from several issues. Start by checking the refill setting, as improper program settings can cause this. A plugged injector could also be the culprit; remove and clean or replace it. Ensure the drive cap assembly is properly tightened. Damaged seal/stack assembly can also lead to this problem, so replace them if necessary. Check the drain line for restrictions or kinks and clear them. Lastly, inspect the backwash flow controller for blockage and clean or replace it, or verify that the refill flow controller is present and replace if missing.
D
Daniel CooperAug 27, 2025
Why does my Water Care Water Filtration Systems control valve regenerate at the wrong time?
- S
  Susan MooreAug 27, 2025
  If your control valve is regenerating at the wrong time, it could be due to a few reasons. A power outage might have occurred, requiring you to reset the time of day. If your PC board has a battery backup, it may be depleted. Also, the time of day or regeneration time might not be set correctly, so double-check those settings. Lastly, the control valve may be set at 'on 0' (immediate regeneration) or 'NORMAL + on 0' (delayed and/or immediate); in this case, you should check the programming and reset it to NORMAL for a delayed regeneration time.
M
Meghan BoyleAug 25, 2025
What to do if Water Care Ion Pro Water Filtration Systems control valve doesn't regenerate automatically?
- S
  Stephanie PerkinsAug 26, 2025
  If your control valve only regenerates when you press and hold the correct buttons, but not automatically, there are several possible causes. First, check if the bypass valve is in the bypass position and, if so, turn the handles to the service position. Next, ensure the meter is connected to the meter connection on the PC board. A restricted or stalled meter turbine could also be the problem, so remove the meter and check for rotation or foreign material. Also, verify the meter cable wires are securely installed into the three-pin connector labeled METER. Incorrect programming, a defective meter, or a defective PC board could also be the cause.
U
ugreenAug 25, 2025
How to fix no display on Water Care Ion Pro PC board?
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  Kelly CastroAug 25, 2025
  If there's no display on the PC board, begin by checking the power at the electrical outlet; repair or use a working outlet. Ensure the control valve power adapter is correctly plugged into the outlet and connected to the PC board. Verify the power supply to ensure it delivers the correct voltage to the PC board. If these steps don't resolve the issue, the power adapter, PC board, or battery (if present) may be defective and require replacement.

Water Care Ion Pro Series Specifications

General

Brand	Water Care
Model	Ion Pro Series
Category	Water Filtration Systems
Language	English

Water Care Ion Pro Series User Manual

Table of Contents

Questions and Answers:

Water Care Ion Pro Series Specifications