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Water Control Brassmaster Plus+ - User Manual

Water Control Brassmaster Plus+
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Water Softening Systems
Operation & Maintenance Manual

Questions and Answers

  • J
    Joshua DavisAug 19, 2025
    Why is my Water Control Brassmaster Plus+ using too much salt?
    • D
      Deborah WebbAug 20, 2025
      If your Water Control Water Dispenser is using too much salt: * Verify that the salt setting is correct. * Address excessive water in the brine tank. * Ensure that the programming is correct and reset it if needed.
  • U
    ubrightAug 22, 2025
    How to fix loss of water pressure in Water Control Brassmaster Plus+ Water Dispenser?
    • M
      Mathew ThomasAug 22, 2025
      If you're experiencing a loss of water pressure with your Water Control Water Dispenser: * Clean the line leading to the water conditioner to remove any iron buildup. * Clean the control and add resin cleaner to the resin bed, and increase the frequency of regeneration.
  • S
    stevensonrachelAug 26, 2025
    Why is there salt water in the service line of my Water Control Water Dispenser?
    • M
      Mrs. Laura SkinnerAug 26, 2025
      If salt water is detected in the service line of your Water Control Water Dispenser: * Clean the injector and replace the screen if plugged. * Verify the programming and reset if necessary. * Clean or replace the brine valve if foreign material is present. * Clean the brine line flow control. * Ensure that the water pressure is adequate.
  • C
    Chad McmahonAug 28, 2025
    What to do if Water Control Brassmaster Plus+ fails to draw brine?
    • T
      Thomas RussoAug 28, 2025
      If your Water Control Water Dispenser softener fails to draw brine: * Clean the drain line flow control if it's plugged. * Clean or replace the injectors if they are plugged. * Check the programming and reset if needed. * Ensure that the line pressure is at least 20psi.
  • Z
    zwilliamsAug 31, 2025
    Why does my Water Control Brassmaster Plus+ Water Dispenser softener fail to regenerate?
    • B
      boydamandaAug 31, 2025
      If your Water Control Water Dispenser softener fails to regenerate: * Ensure the unit has a permanent electrical service by checking the fuse, plug, pull chain, or switch. * Verify that the timer programming is correct and reset as needed.
  • C
    Cindy LeeSep 3, 2025
    Why am I losing resin through the drain line of my Water Control Brassmaster Plus+?
    • A
      Anthony SantiagoSep 3, 2025
      If you notice resin loss through the drain line of your Water Control Water Dispenser: * Ensure your well system has a proper air eliminator control and check for a dry well condition. * Verify that the drain line flow control is correctly sized.
  • J
    Jeremy StephensSep 6, 2025
    Why is there iron in the conditioned water from my Water Control Brassmaster Plus+ Water Dispenser?
    • F
      Fred GrantSep 6, 2025
      If you find iron in the conditioned water from your Water Control Water Dispenser: * Check the backwash, brine draw, and brine tank fill. Increase the frequency of regeneration and backwash time. * If the iron content exceeds recommended parameters, consider adding an iron removal filter or system.
  • J
    James JohnsonSep 9, 2025
    What causes excessive water in the brine tank of Water Control Water Dispenser?
    • J
      Jimmy ReynoldsSep 9, 2025
      If there is excessive water in the brine tank of your Water Control Water Dispenser: * Clean the plugged drain line flow control. * Clean the brine valve. * Check the programming and reset if needed.
  • G
    Greg SchultzSep 12, 2025
    What to do if the drain flows continuously on my Water Control Brassmaster Plus+?
    • W
      William JohnsonSep 12, 2025
      If the drain of your Water Control Water Dispenser flows continuously, remove the piston assembly and inspect the bore for any foreign material. Remove any obstructions and check the control in various ports.
  • W
    William FarmerNov 15, 2025
    What to do if my Water Control Brassmaster Plus+ Water Dispenser delivers hard water?
    • M
      michaelmasonNov 15, 2025
      To address hard water issues with your Water Control Water Dispenser: * Ensure the by-pass valve is closed. * Maintain adequate salt levels in the brine tank, keeping it above the water level. * Inspect and clean or replace any clogged injectors and screens. * Check the brine tank fill time and clear any blockages in the brine line. * If the hot water tank is the source, repeated flushing may be necessary. * Examine the flow meter for obstructions and ensure the cable connections are secure. * Verify the control is programmed correctly for regeneration type, water hardness, capacity, and flow meter size. * Clear any sediment from the brine tank and brine valve assembly. * Ensure the safety float is not stuck and verify correct plumbing. * Retest your water hardness and...

Summary

Softener Operation

Service

Checking for a Salt Bridge

Describes how to identify a hardened salt crust in the tank.

Breaking a Salt Bridge

Provides instructions on how to break a salt bridge.

Troubleshooting

Softener Fails To Regenerate.

Lists potential causes and solutions for regeneration failure.

Softener Delivers Hard Water.

Addresses issues causing the unit to deliver hard water.

Unit Uses Too Much Salt.

Explains reasons for excessive salt consumption by the unit.

Loss of Water Pressure.

Details causes and solutions for reduced water pressure.

Water Control Brassmaster Plus+ Specifications

General IconGeneral
MaterialBrass
FinishChrome Plated
Connection Size1/4 inch
TypeWater Dispenser Valve
CompatibilityWater Dispensers

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