TROUBLESHOOTING GUIDE
WARNING! Stop using the dethatcher / scarifier immediately if any of the following problems occur or risk
serious personal injury. If you have any questions, please contact customer service at 1-800-232-1195 (M-F 8-5
CST), or email techsupport@wenproducts.com.
Problem Possible Cause Solution
Motor Does Not Start.
1. Not connected to a power source. 1. Connect to a power source.
2. Power cord or plug is defective. 2. Contact customer service at 1-800-232-1195.
3. Other electrical defect to the machine. 3. Contact customer service at 1-800-232-1195.
4. Safety lock button is not pressed.
4. Press the safety lock button and the switch
lever at the same time for start up.
Product Does Not Reach
Full Power.
1. Extension cord is not suitable for
operation with this machine.
1. Use the proper extension cord. Use chart on
page 6.
2. Power source has low voltage. 2. Connect to a different power source.
3. Air vents are blocked 3. Clean the air vents.
Unsatisfying Result.
1. Cutting device is worn down. 1. Replace the tine cylinder.
2. Scarified material exceeds the ma-
chine's capacity.
2. Only scarify materials according to the capac-
ity of this machine.
3. Scarifying depth is incorrect. Adjust the depth for your specific operation.
17
To Next Page
Loading...
Need help?
General
