29
TROUBLESHOOTING
Fault Solution
The steamer will not
switch on.
- Check that the cleaner is plugged into a
power supply
- Plug the cleaner into a different power
point
The steamer will not
produce steam.
-Ensurethatthewatertankislledwith
cold water
- Remove and reinstall the water tank.
The cleaner leaves too
much water on the
oor.
- Ensure that the mop pad is not saturated.
Dry the pad before use or replace with a
new pad
On/Off indicator
ashingBlue.
- If the cleaner is sitting on idle for 2 hours, it
will automatically switch the boiler heater
off. In this situation the On/Off indicator
willstayashingBlue.
- Activate the steam release trigger, the
cleaner will switch on the boiler heater.
The On/Off indicator will stay on Blue.
Service problems that appear to be major can often be solved easily.
You can be your own troubleshooter by reviewing this guide. All other
servicing should be performed by an authorised service agent or
qualiedtechnician.
Contact Wertheim Customer Service for your nearest authorised
service agent on 1800 815 270 (AUS), 0800 282 288 (NZ).
The cleaner contains electrical connections inside.
The cleaner is not serviceable.