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General| RAID levels | 0, 1, JBOD |
|---|---|
| Storage drive size | 3.5 \ |
| Hot-swap drive bays | - |
| Storage drive capacity | 6000 GB |
| Supported file systems | FAT, FAT32, HFS, NTFS, ext2, ext3, ext4 |
| Storage drive interface | Serial ATA III |
| Storage drives installed | Yes |
| Installed storage drive type | HDD |
| Total installed storage capacity | 12 TB |
| Number of storage drives installed | 2 |
| USB 2.0 ports quantity | 0 |
| Ethernet LAN (RJ-45) ports | 1 |
| Chassis type | Desktop |
| Cooling type | Active |
| Product color | Black |
| LED indicators | Status |
| Processor model | Armada 385 |
| Processor family | Marvell |
| Processor frequency | 1.3 GHz |
| On-board graphics card model | Not available |
| Internal memory | 1 GB |
| Internal memory type | DDR3 |
| Operating system installed | My Cloud OS |
| Mac operating systems supported | Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Windows operating systems supported | Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8.1, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Type | NAS |
| Device class | Home & Home Office |
| Backup features | Cloud |
| Security algorithms | 256-bit AES |
| AC input voltage | 100-240 V |
| AC input frequency | 50 - 60 Hz |
| Power supply location | External |
| Storage temperature (T-T) | -40 - 70 °C |
| Operating temperature (T-T) | 0 - 35 °C |
| Cables included | LAN (RJ-45) |
| Harmonized System (HS) code | 84714100 |
Weight and Dimensions| Depth | 154.94 mm |
|---|---|
| Width | 99.06 mm |
| Height | 171.45 mm |
| Weight | 2400 g |
Provides information on accessing WD's product support website for downloads, registration, and knowledge base.
Lists phone numbers for technical support by region for assistance with product issues.
Details safety precautions for installation, use, and servicing of the device to prevent injury or damage.
Describes the My Cloud EX2 Ultra NAS device, its features, drive management, and data protection.
Lists the items included in the box and provides precautions for handling the device.
Step-by-step guide for connecting the My Cloud EX2 Ultra device to a home or small office network.
Instructions for initial device setup using online software or alternative methods.
Steps to enable remote cloud access and use mobile apps for file management.
Guides for adding, editing, and managing user accounts and groups with permissions.
Steps to create, configure, and manage shares (folders) for storing and accessing files.
Overview of launching the dashboard, its home page layout, and navigation icons.
How to view device status, system health, firmware updates, and manage alerts.
Overview of the different backup methods supported: USB, Remote, Internal, and Cloud.
Detailed steps for creating and managing USB, Remote, and Cloud backup jobs.
Overview of storage types including RAID, modes, and how to change RAID settings.
Explanation of iSCSI storage, target creation, and volume virtualization for scalability.
Guides on adding, deleting, updating, and managing apps to enhance device functionality.
How to configure the device as a media server for DLNA and iTunes devices.
Steps to stream media using various players and access music files via iTunes.
How to configure general device settings, language, clock, and network options.
Procedures for updating device firmware and setting up email/SMS notifications.
Includes identifying a faulty drive, removing, inserting, and returning drives.
Compliance information for FCC, ICES/NMB-003, Safety, CE, and GS Mark standards.
Details on obtaining service and the limited warranty terms for most regions.
A quick guide for My Cloud EX2 Ultra users, covering basic operations and dashboard navigation.
Provides detailed technical specifications of the My Cloud EX2 Ultra device, including dimensions, power, and compatibility.
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