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General| RAID levels | 0, 1, JBOD |
|---|---|
| RAID support | Yes |
| Storage drive size | 3.5 \ |
| Storage drive capacity | 0 GB |
| Storage drive interface | Serial ATA III |
| Storage drives installed | No |
| Installed storage drive type | - |
| Supported storage drive types | HDD |
| Total installed storage capacity | 0 TB |
| Maximum supported storage capacity | - TB |
| Number of storage drives installed | 0 |
| Number of storage drives supported | 2 |
| Processor frequency | 1.2 GHz |
| Internal memory | 0.5 GB |
| Internal memory type | DDR3 |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| Fan diameter | 35 mm |
| Product color | Black |
| LED indicators | HDD, Power |
| Number of fans | 1 fan(s) |
| Cable lock slot type | Kensington |
| Type | NAS |
| Device class | Home & Home Office |
| Backup features | Cloud |
| Number of users | 800 user(s) |
| Bundled software | WD Setup, WD SmartWare Pro, WD Quick View, WD My Cloud, WD Photos |
| Mac operating systems supported | Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Server operating systems supported | Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012 |
| Windows operating systems supported | Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Professional |
| AC input voltage | 100-240 V |
| AC input frequency | 50 - 60 Hz |
| Power supply location | External |
| Power consumption (off) | 1.05 W |
| Power supply unit (PSU) capacity | 36 W |
| Cables included | LAN (RJ-45) |
| Storage temperature (T-T) | -40 - 70 °C |
| Operating temperature (T-T) | 0 - 35 °C |
| Sustainability certificates | RoHS |
| Certification | NRCAN |
Weight and Dimensions| Depth | 154.94 mm |
|---|---|
| Width | 99.06 mm |
| Height | 171.45 mm |
| Weight | 800 g |
| Package depth | 151.9 mm |
| Package width | 269.1 mm |
| Package height | 233.3 mm |
| Package weight | 1600 g |
Crucial guidelines for safe operation and to prevent damage to the device.
Details on how to record essential product information for setup and technical support.
Provides context about the WD My Cloud EX2 device and its purpose.
Highlights the key capabilities and benefits of the WD My Cloud EX2.
Lists all items included in the product box for initial setup.
Steps and location advice before installing the device for optimal performance.
Important safety measures for unpacking and installing the device to prevent damage.
Identifies the physical parts and ports of the WD My Cloud EX2 device.
Instructions for inserting hard drives into the driveless model of the device.
Steps to connect the WD My Cloud EX2 to your home or small office network.
Guide to setting up the device using the online setup software.
Instructions on how to access files and folders on the WD My Cloud EX2.
Prerequisite step to enable remote access for the device.
Steps to grant remote access capability to specific users.
Guide to accessing files using mobile applications.
Information on managing user accounts and their privileges.
Details on creating, managing, and assigning permissions to user groups.
Explanation of shares and how to manage access to them.
Methods to access and open the device's dashboard interface.
Overview of the main dashboard screen and its components.
Introduction to the different methods for backing up data.
Instructions for backing up data to and from a USB drive.
Steps to back up data to another WD My Cloud device on a network.
Procedure for backing up data from one location to another on the device.
Guide to setting up remote backups using cloud services.
Overview of the different ways to manage storage on the device.
Information and configuration options for RAID storage modes.
Details on creating and managing iSCSI targets for network storage.
Steps to create virtualized volumes by mapping iSCSI targets.
Explanation of what apps are and their purpose on the device.
Overview of how to use, add, or remove apps from the device.
Instructions for adding new applications to the WD My Cloud EX2.
Steps to manually install an app not found in the standard list.
Procedure for removing an installed application from the device.
How to update installed applications to their latest versions.
Enabling the device to serve as a media server for DLNA and iTunes.
Organizing media files into shares for network access.
Configuration steps for DLNA and iTunes media server functionality.
How to use various media players to stream content from the device.
Connecting to and streaming music files via iTunes.
Settings for device name, language, time, and energy saving options.
Configuration of network settings including IP, MAC, and services.
Settings for DLNA and iTunes media server functionality.
Tools for diagnostics, system restore, rebooting, and configuration files.
Setting up email and SMS alerts for device events.
Procedures for updating the device's firmware automatically or manually.
Steps to diagnose and identify a malfunctioning hard drive.
Instructions for removing a faulty drive and installing a new one.
Detailed steps for safely removing a hard drive from the enclosure.
Steps for preparing and inserting a new hard drive into the device.
Information regarding FCC, ICES, and safety compliance standards.
Details of the limited warranty for most regions.
Specific warranty terms for Australia and New Zealand customers.
A brief guide for WD My Cloud EX2 users covering basic operations.
Instructions for installing and setting up the Joomla! application.
Instructions for installing and setting up the phpBB forum application.
Chart detailing the RAID storage modes supported by the device.
Information on allowed RAID migration paths between different RAID levels.
Steps to recover the server from safe mode via firmware update.
Detailed hardware specifications, compatibility, and physical dimensions.
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