WEWATCH V50 Pro - TROUBLESHOOTING; Cannot play streaming media app; Remote control doesnt work; Picture is playing, no sound

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TROUBLESHOOTING

Cannot play streaming media

app,like Net󽗊ix,Prime Video, Disney

Those apps are limited due to copyright restrictions.You can stream the

content via connect with PC, laptop,TV stick, TV box through HDMI cable.

Cannot play streaming media

app,like Net󽗊ix,Prime Video, Disney

1.Refresh the list of available networks and retry.

2. Reboot the wireless router or the projector and retry.

Remote control doesn’t work

1.Make sure there is no obstruction between remote control and projector.

2.Make sure the battery is already installed in the remote control.

3.Replace the batteries.

Picture is playing, no sound

1. When using USB 󽗊ash drive: the audio format is not supported, try to

change media source.

2. When using the TV stick: Dolby sound decoding is not supported. It is

necessary to adjust the audio Settings of the TV stick

Take Amazon Fire TV Stick as an example: Setting-Display&Sound-Audio-

Surround Sound-PCM.

4.Volume at minimum or on mute.

Cannot 󽗉nd device when connected

with 󽗊ash drive or hard drive

1.Make sure your drive's 󽗉le system and Maximum capacity are acceptable.

2.Re-plug the device.

3.Check if the device is broke.

Projection picture has dust and black

spots

1.Exert yourself to 󽗊ap the body of projector.

2.Use the cotton swab to remove dust from lenses or screen.