If
you
need service or
assistance, we suggest
you
follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from llttle things
‘you can find ana fix yourself without tools of any kind
If your refrlgerator will not operate:
l
Is the electric ctd plugged
in’
l
Is a fuse blown or a circuit breaker tripped’
l
Is the Tempera-ure Control ?urned ON’J
If there is a rattling or jingllng noise, or other
unfamlllar sounds:
l
Is something or top or behlnd the refrigerator mak-
ing noise wher the refrigerator
IS
runnlng7
l
New features on your new refrigerator make new
sounds You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle, defrost
water draining Into the defrost pan
If your ice maker will not operate:
l
Has the freezer had enough time to get cold? With
a new refrigerator, this might take overnight
l
Is the slgnal or’7 ON in the down posltlon?
l
Is the water va ie turned on? Is water getting to the
ice maker’
If there is water in the defrost pan:
l
In hot, muggy weather, this
IS
normal The pan can
even be half fL>l Make sure the refrigerator
IS
level
so the pan doesn’t overflow
If the lights aren’t working:
l
Check fuses and circuit breakers Make sure it’s
plugged in
If a bulb is burned out:
l
See InstructIons for changing light bulbs on page
7 Use appliance bulbs only
If the motor seems to run too much:
l
Is the condenser, behind the base grille, free of
dust and lint7
l
On hot days, lr if the room
IS
warn? the motor
naturally runs lc:nger
l
If the door has been opened a lot, or If a large
amount of foot: has been put in, the motor ~111 run
longer to cool lown the interior
Remember:
b.lotor running time depends on d/f-
ferent things number of door openings, amount of
food stored, temperature of the room, setting of the
controls
And, your new refrigerator may be larger than
your old one so it nas more space to be cooled It
also has a regular freezer Instead of a frozen food
compartment All this means better refrigeration and
may require more running time than your old one.
2. If you need assistance”. . .
Call Whlrlpool COOL-LINE E service assls-
tance telephone number. Dlal free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska b Hawall . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The
Consultant can instruct you In how to obtain satlsfac-
tory operation from your appliance or, if service is
necessary recommend a quaIlfled service com-
pany In your area
3. If you need service”‘. . .
Whirlpool has a na-
tlonwlde network of
franchised TECH-CARE’
States To locate
TECH-CARE service In your area, call our COOL-LINE
service assistance telephone number [see Step 2) or
look In your telephone directory Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE 8 REPAIR
MAJOR-REPAIRING & PARTS
AclRLPrO~ APPLIANCES
OR
~HIRLPOOLAPPLIANCtS
rRANCHISFC'ECH CARFSFDLICE
:RA~CHISEOTEC* CAqE SFWCE
OR
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
i~HlRLP(IOLAPPLlANCES
CRANCHISEDTFrH CARESFWCF
4. If you have a problem”‘. . .
Call our COOL-LINE service assistance telephone
qumber (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to
Mr Guy Turner, Vice President
Whirlpool Corporation
Admlnlstratlve Center
2000 US-33 North
Benton Harbor. Ml 49022
If you must call or write, please provide model
number, serial number, date of purchase, and a
complete descrlptlon of the problem This informa-
tion is needed in order to better respond to your
request for assistance
0
FSP
R
‘SF ‘s 0 regIstered traderPork 3f Whirlpool
%rporal~on for qual1i-y parts took for it’s syrrbol
of auol~tv whenever YOU need c! reolacemenl
pori for your Whirlpoo’ oppllonce FSF
replacement sorts will fit rIghi and work righI
because they ore made lo tile same exacting
speclflcotions used to bAd every new
;“/hirlpool ap~l~oncr
15
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