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Whirlpool WED99HEDW0 - User Manual

Whirlpool WED99HEDW0
100 pages
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TECHNICAL EDUCATION
JOB AID W10329932
L-84
Vertical Modular
Washer
L-88
TECHNICAL EDUCATION
HybridCare™ Duet® Dryer
with Heat Pump Technology
JOB AID W10764068A
WED99HEDW0, WED99HEDC0
Multimedia
Enhanced

Table of Contents

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Summary

Section 1: General Information

Dryer Safety

Provides safety messages to prevent hazards that can kill or hurt users.

General Theory of Operation

Explains how the HybridCare™ dryer heat pump system works, including its components and refrigerant cycle.

Model and Serial Number Location

Illustrates the location of the model and serial number label on the dryer.

Tech Sheet Location

Shows the location where the tech sheet is typically found for service information.

Model & Serial Number Nomenclature

Details the meaning of each character in the model and serial number for identification.

Product Specifications

Lists the technical specifications of the HybridCare™ dryer, including electrical, capacity, and dimensions.

Notes

Provides general notes and additional information related to the section.

Section 2: Operation

Control Panel and Features

Describes the dryer's control panel, buttons, display, and available features for operation.

Cycle Guide - Automatic Cycles

Details automatic dryer cycles, including recommended loads, temperatures, dryness levels, and options.

Cycle Guide - Timed Dry Cycles

Explains timed dry cycles, including adjusting time, selecting temperature, and load size recommendations.

Using the Dryer

Provides step-by-step instructions on how to load and operate the dryer, including safety warnings.

Cycle Status Indicators

Explains the meaning of different indicators on the display that show the progress of a drying cycle.

Additional Features

Describes additional features like the drying rack and how to use them.

Dryer Care

Provides instructions for cleaning the dryer's location, interior, lint screen, and HybridCare™ filter.

Troubleshooting

Offers solutions for common dryer problems, including operation, noise, and results.

Section 3: Installation

Installation Requirements

Lists the necessary tools and parts required before starting the dryer installation.

Location Requirements

Details space, ventilation, and safety requirements for installing the dryer in various locations.

Drain System

Explains the methods for installing the drain system, including floor, wall, and laundry tub connections.

Electrical Requirements - U.S.A. Only

Outlines the electrical supply requirements and connection procedures for U.S. installations.

Electrical Dryer Power Hookup - Canada Only

Provides electrical connection requirements and procedures specific to Canada.

Install Leveling Legs

Guides on how to properly install and adjust the dryer's leveling legs for stability.

Electrical Installation - U.S.A. Only

Details the steps for connecting the power supply cord or direct wiring in U.S. installations.

Connect Outlet Hose

Instructions for attaching and securing the dryer's drain hose to the water outlet.

Level Dryer

Provides steps to check and ensure the dryer is level for proper operation and sensor accuracy.

Complete Installation Checklist

A checklist to confirm all installation steps are completed and the dryer is ready for use.

Door Reversal (optional)

Step-by-step instructions for reversing the door swing direction of the dryer.

Notes

Provides general notes and additional information related to the section.

Section 4: Component Access

Component Locations

Identifies the locations of internal and base components within the dryer for service access.

Removing the Top Panel & Console

Step-by-step guide to safely remove the dryer's top panel and console assembly.

Removing the User Interface (UI)

Detailed instructions for removing the user interface from the console assembly.

Removing the CCU and REX

Procedure for safely removing the Cycle Control Unit (CCU) and Relay Expansion (REX) boards.

Removing the Front Panel & Door Switch

Instructions for removing the front panel and the door switch assembly for access.

Removing the Moisture Sensor

Guide on how to access and remove the moisture sensor component from the dryer.

Removing the Drum Light & Outlet Thermistor

Instructions for removing the drum light and the outlet thermistor components.

Removing the Belt, Drum, and Rollers

Step-by-step process for removing the drive belt, drum, and rollers from the dryer.

Removing the Drive Motor

Detailed procedure for safely removing the dryer's drive motor assembly.

Removing the Drain Pump & Float Assembly

Instructions for removing the drain pump and float switch assembly.

Removing the Reed Lint Switch

Procedure for removing the reed lint switch, noting it is attached to the heat exchanger cover.

Removing the Rear Panel

Steps to remove the rear panel of the dryer to access internal components.

Removing the Heater

Guide on how to remove the heater assembly from the dryer's inlet duct.

Removing the High Limit and Auxiliary Fan

Instructions for removing the high limit thermostat and the auxiliary fan.

Removing the Heat Pump (Base Assembly)

Comprehensive steps for removing the entire heat pump base assembly from the dryer.

Notes

Provides general notes and additional information related to the section.

Section 5: Diagnostics & Troubleshooting

Whirlpool Control Panel

Overview of the dryer's control panel, including buttons and indicators.

Diagnostic Guide

Provides initial checks and guidelines before performing diagnostic tests on the dryer.

Activating Service Diagnostic Mode

Step-by-step instructions on how to enter the service diagnostic mode for testing.

User Interface Test

Details how to test the functionality of the dryer's user interface and console.

Loads Test

Explains how to activate and perform the loads test mode for diagnosing dryer operation.

Install Diagnostics

Procedure for running diagnostic tests on various dryer components and systems.

Software Version Display

Instructions on how to view the software revision codes for different dryer components.

Fault;Error Codes

Information on how fault codes are displayed and how to clear them.

Customer Fault;Error Codes

Lists customer-facing fault codes and their explanations or recommended procedures.

Service Fault;Error Codes

Provides a detailed chart of service-specific fault codes and their recommended troubleshooting steps.

Troubleshooting Guide

A guide that correlates common dryer problems with their possible causes and recommended checks.

Section 6: Testing

Testing: Safety Information

Important safety precautions and guidelines for performing voltage measurements and handling electronics.

Wiring Diagram

Provides the complete wiring diagram for the HybridCare™ dryer for reference.

Component Testing

Introduces the section on testing individual components of the dryer.

TEST #1: CCU Power Check

Procedure to check for proper voltage presence at the machine control electronics (CCU).

TEST #2: Supply Connections

Tests the integrity of the power cord and its connections to the terminal block and CCU.

TEST #3: Motor Circuit

Checks the wiring to the motor and tests the motor's main and start windings.

TEST #4: Heating System

Diagnoses issues related to the dryer's heating circuit, including the heater and high limit thermostat.

TEST #4 a: Heater Element

Tests the heater element for continuity and checks for proper operation of the heating system.

TEST #4 b: Heat Pump

Diagnoses heat pump system issues, including airflow, compressor, and capacitor checks.

TEST #4 c: Thermistors

Tests the outlet and compressor thermistors by measuring their resistance at different temperatures.

TEST #5: Moisture Sensor

Diagnoses issues with the moisture sensor, including its resistance and connection to the CCU.

TEST #5 a: Adjusting Customer-Focused Dryness Level

Explains how to adjust the dryer's dryness level settings for personalized drying results.

TEST #6: Buttons and Indicators

Tests the functionality of the control panel buttons, indicators, and the console assembly.

TEST #7: Door Switch

Checks the operation of the door switch and its connection to the CCU for proper dryer function.

TEST #8: Drum LED

Tests the drum LED to ensure it lights up and functions correctly with the console.

TEST #9: Drain System

Diagnoses drain system issues, focusing on the float switch, drain pump, and hose connections.

TEST #10: Auxiliary Fan;Relay Expansion

Tests the auxiliary fan and relay expansion board for proper operation and connectivity.

Notes

Provides general notes and additional information related to the section.

Summary

Section 1: General Information

Dryer Safety

Provides safety messages to prevent hazards that can kill or hurt users.

General Theory of Operation

Explains how the HybridCare™ dryer heat pump system works, including its components and refrigerant cycle.

Model and Serial Number Location

Illustrates the location of the model and serial number label on the dryer.

Tech Sheet Location

Shows the location where the tech sheet is typically found for service information.

Model & Serial Number Nomenclature

Details the meaning of each character in the model and serial number for identification.

Product Specifications

Lists the technical specifications of the HybridCare™ dryer, including electrical, capacity, and dimensions.

Notes

Provides general notes and additional information related to the section.

Section 2: Operation

Control Panel and Features

Describes the dryer's control panel, buttons, display, and available features for operation.

Cycle Guide - Automatic Cycles

Details automatic dryer cycles, including recommended loads, temperatures, dryness levels, and options.

Cycle Guide - Timed Dry Cycles

Explains timed dry cycles, including adjusting time, selecting temperature, and load size recommendations.

Using the Dryer

Provides step-by-step instructions on how to load and operate the dryer, including safety warnings.

Cycle Status Indicators

Explains the meaning of different indicators on the display that show the progress of a drying cycle.

Additional Features

Describes additional features like the drying rack and how to use them.

Dryer Care

Provides instructions for cleaning the dryer's location, interior, lint screen, and HybridCare™ filter.

Troubleshooting

Offers solutions for common dryer problems, including operation, noise, and results.

Section 3: Installation

Installation Requirements

Lists the necessary tools and parts required before starting the dryer installation.

Location Requirements

Details space, ventilation, and safety requirements for installing the dryer in various locations.

Drain System

Explains the methods for installing the drain system, including floor, wall, and laundry tub connections.

Electrical Requirements - U.S.A. Only

Outlines the electrical supply requirements and connection procedures for U.S. installations.

Electrical Dryer Power Hookup - Canada Only

Provides electrical connection requirements and procedures specific to Canada.

Install Leveling Legs

Guides on how to properly install and adjust the dryer's leveling legs for stability.

Electrical Installation - U.S.A. Only

Details the steps for connecting the power supply cord or direct wiring in U.S. installations.

Connect Outlet Hose

Instructions for attaching and securing the dryer's drain hose to the water outlet.

Level Dryer

Provides steps to check and ensure the dryer is level for proper operation and sensor accuracy.

Complete Installation Checklist

A checklist to confirm all installation steps are completed and the dryer is ready for use.

Door Reversal (optional)

Step-by-step instructions for reversing the door swing direction of the dryer.

Notes

Provides general notes and additional information related to the section.

Section 4: Component Access

Component Locations

Identifies the locations of internal and base components within the dryer for service access.

Removing the Top Panel & Console

Step-by-step guide to safely remove the dryer's top panel and console assembly.

Removing the User Interface (UI)

Detailed instructions for removing the user interface from the console assembly.

Removing the CCU and REX

Procedure for safely removing the Cycle Control Unit (CCU) and Relay Expansion (REX) boards.

Removing the Front Panel & Door Switch

Instructions for removing the front panel and the door switch assembly for access.

Removing the Moisture Sensor

Guide on how to access and remove the moisture sensor component from the dryer.

Removing the Drum Light & Outlet Thermistor

Instructions for removing the drum light and the outlet thermistor components.

Removing the Belt, Drum, and Rollers

Step-by-step process for removing the drive belt, drum, and rollers from the dryer.

Removing the Drive Motor

Detailed procedure for safely removing the dryer's drive motor assembly.

Removing the Drain Pump & Float Assembly

Instructions for removing the drain pump and float switch assembly.

Removing the Reed Lint Switch

Procedure for removing the reed lint switch, noting it is attached to the heat exchanger cover.

Removing the Rear Panel

Steps to remove the rear panel of the dryer to access internal components.

Removing the Heater

Guide on how to remove the heater assembly from the dryer's inlet duct.

Removing the High Limit and Auxiliary Fan

Instructions for removing the high limit thermostat and the auxiliary fan.

Removing the Heat Pump (Base Assembly)

Comprehensive steps for removing the entire heat pump base assembly from the dryer.

Notes

Provides general notes and additional information related to the section.

Section 5: Diagnostics & Troubleshooting

Whirlpool Control Panel

Overview of the dryer's control panel, including buttons and indicators.

Diagnostic Guide

Provides initial checks and guidelines before performing diagnostic tests on the dryer.

Activating Service Diagnostic Mode

Step-by-step instructions on how to enter the service diagnostic mode for testing.

User Interface Test

Details how to test the functionality of the dryer's user interface and console.

Loads Test

Explains how to activate and perform the loads test mode for diagnosing dryer operation.

Install Diagnostics

Procedure for running diagnostic tests on various dryer components and systems.

Software Version Display

Instructions on how to view the software revision codes for different dryer components.

Fault;Error Codes

Information on how fault codes are displayed and how to clear them.

Customer Fault;Error Codes

Lists customer-facing fault codes and their explanations or recommended procedures.

Service Fault;Error Codes

Provides a detailed chart of service-specific fault codes and their recommended troubleshooting steps.

Troubleshooting Guide

A guide that correlates common dryer problems with their possible causes and recommended checks.

Section 6: Testing

Testing: Safety Information

Important safety precautions and guidelines for performing voltage measurements and handling electronics.

Wiring Diagram

Provides the complete wiring diagram for the HybridCare™ dryer for reference.

Component Testing

Introduces the section on testing individual components of the dryer.

TEST #1: CCU Power Check

Procedure to check for proper voltage presence at the machine control electronics (CCU).

TEST #2: Supply Connections

Tests the integrity of the power cord and its connections to the terminal block and CCU.

TEST #3: Motor Circuit

Checks the wiring to the motor and tests the motor's main and start windings.

TEST #4: Heating System

Diagnoses issues related to the dryer's heating circuit, including the heater and high limit thermostat.

TEST #4 a: Heater Element

Tests the heater element for continuity and checks for proper operation of the heating system.

TEST #4 b: Heat Pump

Diagnoses heat pump system issues, including airflow, compressor, and capacitor checks.

TEST #4 c: Thermistors

Tests the outlet and compressor thermistors by measuring their resistance at different temperatures.

TEST #5: Moisture Sensor

Diagnoses issues with the moisture sensor, including its resistance and connection to the CCU.

TEST #5 a: Adjusting Customer-Focused Dryness Level

Explains how to adjust the dryer's dryness level settings for personalized drying results.

TEST #6: Buttons and Indicators

Tests the functionality of the control panel buttons, indicators, and the console assembly.

TEST #7: Door Switch

Checks the operation of the door switch and its connection to the CCU for proper dryer function.

TEST #8: Drum LED

Tests the drum LED to ensure it lights up and functions correctly with the console.

TEST #9: Drain System

Diagnoses drain system issues, focusing on the float switch, drain pump, and hose connections.

TEST #10: Auxiliary Fan;Relay Expansion

Tests the auxiliary fan and relay expansion board for proper operation and connectivity.

Notes

Provides general notes and additional information related to the section.

Whirlpool WED99HEDW0 Specifications

General IconGeneral
BrandWhirlpool
ModelWED99HEDW0
CategoryDryer
LanguageEnglish

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