Whirlpool WMH31017AB - User Manual

WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or

furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and

repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This

limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it

was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required

to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair

house fuses, or to correct house wiring or plumbing.

2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty

coverage.

3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is

contrary to published user or operator instructions and/or installation instructions.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance

with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage

results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.

6. Any food loss due to refrigerator or freezer product failures.

7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be

repaired in the home and only in-home service is covered by this warranty.

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an

authorized Whirlpool servicer is not available.

10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with

published installation instructions.

11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is

void if the factory applied serial number has been altered or removed from your major appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED

HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL

OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. 9/07

For additional product information or to view FAQs (Frequently Asked Questions), visit www.whirlpool.com.

If you do not have access to the Internet and you need assistance using your product, you may contact Whirlpool at the number below.

Have your complete model number ready. You can find your model number and serial number on the label located on the upper or lower

front facing of the microwave oven opening, behind the door.

For assistance or service, call 1-800-253-1301.

If you need further assistance, you can write to Whirlpool with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Please keep this User Instructions and model number information for future reference.

W10451739B

SP PN W10458696A

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Printed in China

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Overview

Function Description
Important Technical Specifications (Implied)
Usage Features (Implied)
Maintenance Features (Implied)

This document outlines the limited warranty and support information for a Whirlpool Corporation major appliance, likely a microwave oven given the specific mention of its opening for model/serial number location.

Function Description:

The primary function of this document is to provide the terms and conditions of the limited warranty offered by Whirlpool Corporation for its major appliances. It details what is covered under the warranty, what is explicitly excluded, and the customer's remedies in case of a defect. Beyond warranty information, it serves as a guide for customers to obtain service, find product information, and contact Whirlpool for assistance.

Important Technical Specifications (Implied):

While the document doesn't list explicit technical specifications of the appliance itself (like power consumption, dimensions, or specific features), it implies certain operational and design characteristics through its warranty terms:

Operational Environment: The appliance is designed for "normal, single-family household use." Use contrary to published instructions or in commercial/industrial settings is not covered.
Installation: Proper installation according to electrical and plumbing codes, and Whirlpool's published instructions, is crucial for warranty validity. Improper installation or installation in inaccessible locations can void the warranty or incur additional costs for service.
Serviceability: The appliance is designed to be "repaired in the home," indicating a design that allows for on-site service by authorized technicians.
Identification: The appliance includes a model and serial number, which must be original, unaltered, and easily determinable for warranty service. These are typically found on a label within the microwave oven opening.
Consumable Parts: The appliance utilizes consumable parts (e.g., light bulbs, air filters, water filters) that are not covered under the warranty, implying they are user-replaceable or have a limited lifespan.

Usage Features (Implied):

The document indirectly highlights several usage features by defining what is not covered, thereby emphasizing proper usage:

Intended Use: The appliance is intended for "normal, single-family household use" and must be operated according to "published user or operator instructions." This suggests a user-friendly design with clear operational guidelines.
User Responsibility: Users are expected to understand how to use their major appliance, as service calls for instruction are not covered. This implies the appliance comes with comprehensive user manuals.
Installation Compliance: Users are responsible for ensuring the appliance is installed correctly, adhering to electrical and plumbing codes and manufacturer instructions.
Care and Handling: The warranty excludes cosmetic damage unless reported within 30 days of purchase and resulting from defects, suggesting that users should handle the appliance with care to prevent scratches, dents, or chips.
No Unauthorized Modifications: Users should not attempt unauthorized modifications to the appliance's parts or systems, as such alterations void the warranty.

Maintenance Features (Implied):

The warranty terms also provide insights into implied maintenance aspects:

Consumable Replacement: The exclusion of consumable parts (light bulbs, air filters, water filters) from warranty coverage implies that users are responsible for their regular replacement as part of routine maintenance.
Cleaning: The exclusion of damage from "cleaning products not approved by Whirlpool" suggests that specific cleaning guidelines and recommended products are provided in the user manual, and adherence to these is part of proper maintenance.
Reporting Damage: The requirement to report cosmetic damage within 30 days of purchase for it to be covered implies an initial inspection by the user upon receipt is an important maintenance-related step.
Professional Service: While routine user maintenance is implied, the document emphasizes that "Factory Specified Parts and repair labor" must be provided by a "Whirlpool designated service company," indicating that complex repairs require professional intervention.
Proof of Purchase: Maintaining "Proof of original purchase date" is a crucial administrative maintenance task for warranty claims.
Model/Serial Number Retention: Keeping the "User Instructions and model number information" for future reference is a key maintenance practice for efficient service and support. The model and serial numbers are vital for identifying the specific appliance for service.