Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada, www.whirlpool.ca, for assistance and to possibly avoid a service call.
if you experience
Fabric damage (cont.)
Possible Causes
1
Solution
Fabric damage can occur in a
tightly packed load.
Liquid chlorine bleach may have been
added incorrectly.
Load garments in loose heaps evenly around the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Garment care instructions may not
have been followed.
No sound when Button sounds are turned off. Button sounds can be turned on or off by pressing and holding
buttons are pressed Cycle Signal for 6 seconds.
Odors Monthly maintenance not done as
recommended.
Using wrong or too much detergent.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with
the best cycle.
Run the Clean Washer with affresh ®cycle after every 30
washes. See "Washer Care" in "Washer Maintenance".
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer's directions.
See "Washer Care" section.
Estimated Time Excess suds caused by not If excess suds are detected, the washer will add extra rinsing
Remaining is using HE detergent or using too and pauses to break down suds. This will lengthen the cycle
not correct much detergent, time. Use only HE detergent. Be sure to measure correctly.
Lid Locked light is The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
flashing.
A cycle was stopped or paused using The washer may still be spinning. The lid will not unlock until
the START/Pause/Unlock button, the basket has stopped spinning. This may take several minutes
if washing large loads or heavy fabrics.
Single-dose laundry Adding laundry packet Be sure laundry packet is added to washer basket before adding
packet not dissolving incorrectly, clothes. Do not add packet to dispensers. Follow manufacturer's
instructions to avoid damage to your garments.
J
18
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