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PROBLEM SOLUTION
If the product is not working properly, please check the following:
Problem Possible reasons Solutions
Coffee maker
does not start
Power cord is not plugged
in.
Power switch is not “on”
No water in the water tank
Plug into power socket
Turn on power switch (see
No.1 in the description)
Fill the water tank
Coffee maker
stops
Limescale in the product Descale the coffee maker
The coffee is not
hot enough
The glass jug is very cold Preheat the jug with hot
water
Filter holder
overflowing
Drip-stop is locked
Coffee ground clogging
the flow-control valve at the
bottom of the filter holder.
Coffee too finely ground
Open the drip-stop
Set the flow control to 1,25
and rinse the filter holder
by running water through it.
Use filter coffee
the cleaning process.
• If necessary, the device may be cleaned with a damp cloth without any
additives.
• Filter holder, coffee jug and lid can be washed in hot soapy water or placed
at the top in the dishwasher.
• Never wash other parts of the device in the dishwasher. Never use strong
detergents, scouring powders, steel wool or other release agents on any
part of the coffee maker.
Descaling
• Use a commercially available descaling detergent.
• Descaling should be done, as needed. In areas with hard water, descaling
must be done regularly.
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