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If you require any technical guidance or nd that your Front Load Washing Machine is not operating as
intended, a simple solution can often be found in the Troubleshooting section of these instructions.
Thank you for choosing Willow. Your new product is guaranteed against faults and breakdowns for 24
months. If you still require further assistance, call one of our experts on 01759 487837. To help give us
give you a fast and efcient service please have the following information ready:
PRODUCT SUPPORT
Lines open 9:00am–5:30pm, Monday to Friday*
Calls to the enquiry lines may attract a charge and set up fee from residential lines depending on your
call plan/tariff. Mobile and other providers costs may vary, see www.bt.com/pricing for details.
*Note: Local call rates apply
For Security and training purposes, telephone calls to and from customer service centres maybe
recorded and monitored. Calls from Republic of Ireland will attract international call charges.
The guarantee is subject to the following provisions:
• The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or
consumable items.
• The product must be correctly installed and operated in accordance with the instructions
contained in the manual.
• It must be used solely for domestic purposes. The guarantee will be rendered invalid if
the product is re-sold or has been damaged by inexpert repair.
• Specications are subject to change without notice.
• Willow disclaim any liability for loss or damage arising from the breakdown of the product.
• This guarantee is in addition to and does not diminish your statutory or legal rights.
Date of purchase
You can nd these on the rating
plate — a small information panel
(usually a sticker or metal plate)
on the rear of your appliance
This will be shown on your receipt
Model Ref.
Serial number
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