com
FAQ
Common problems can be found in the table below, we suggest you read the
manual careful by first time use. If there is any question, that you couldn't solve with
this manual, please contact us.
Questions
Can't play video in App
Netflix, Hulu
Wi-Fi connection is not
stable
Indicator light is off when
plug into power supply
Press the power button on
the remote control and the
projector does not turn on
No image on the screen
Picture right, no sound
It will shut off automatically
after turn on for a while
Can't find devices when
connected with hard drive
or flash drive?
Can't play the movies
Contact US
Solutions
Those APPs are limited with HDCP. This model doesn't
support this function So it can't support these APPs.
• Please check whether the network of your phone is well
• Make the distance of phone and projector within 1 meter.
• The power cable not connected well
• The power button on the back of the projector is off.
• The remote control's batteries are depleted.
• Something obstructing the signal between the remote and IR
• Strong light on IR directly.
• Is the channel set-up correct?
• Is there input signal?
• Is the input cable plugged well or in the wrong position?
• Under PC mode, is the refresh rate > 75 KHz?
• Input cables connected right?
• Volume at minimum or on Mute.
• Is there a barrier around the ventilation?
• Low voltage or big voltage fluctuations.
• Check the over-heat protection system
• Re-plug the device.
• Check if the device is broken.
• The format of the video is right?
• The Movie files are broken?
• Device is broken?
Thank you for your purchase with WiMiUS W2 mini video projector.
If any questions during using it, feel free to contact us at below, so that we can
service you further.
support02@wimius.com (optimal) http://www.wimius.com/support.html
To obtain the Use and Maintenance videos please contact:
support02@wimius.com
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