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If the SPECTRUM™ Commercial Induction Cooker does not operate, please check the following before placing a service call:
Troubleshooting
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without rst contacting our customer service department.
See "Limited Warranty" section on page 11 for details.
ERROR CODES DESCRIPTION OF ERROR RECOMMENDED SOLUTION
EC/E16 Main board cannot connect with control panel.
Check the wire connection between the main PCB board and display control
board.
Replacement must be done by an authorized service provider.
E0 Circuit failure
Check the coil for an open circut.
Replacement must be done by an authorized service provider.
E1 Empty cookware protection
Place cookware containing ingredients on the induction cooker.
Make sure cookware is induction cooker compatable.
Check diameter of the cookware . It must have a at bottom that is at least
4-1/2" in diameter.
E2 Low voltage protection
Check electrical specications of power source.
E3 High voltage protection
E4 Temperature sensor open circut
Check the temperature sensor on heating sink for an open circuit (broken or
unplug).
Replacement must be done by an authorized service provider.
Check the temperature sensor on heat sink for broken insulated exposed
metal wire. Check if the outlet is broken.
Replacement must be done by an authorized service provider.
E7 IGBT sensor open circut
Check the IGBT sensor on heat sink for an open circuit (broken or unplug).
Replacement must be done by an authorized service provider.
E8 Temperature sensor is overheated.
Check the fans under the coil.
Replacement must be done by an authorized service provider.
Check the surrounding temperature. If temperature is too high (above 122°F
/ 50°C), the induction cooker will stop heating.
Replacement must be done by an authorized service provider.
E9 IGBT sensor is overheated.
Check the fans in main board to see if they are broken or air inlets are
blocked, resulting in poor heat dissipation.
Replacement must be done by an authorized service provider.
Unit is not
turning on
Power supply error
Check that power supply cord is correctly plugged in and the outlet is
working properly.
Plug/Cord external wiring damage
Remove and replace power cord.
Replacement must be done by an authorized service provider.
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