Wood Stone CS-REC-11 - User Manual

Questions and Answers

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keycarlaAug 8, 2025
Why won't the flame light on my Wood Stone Oven?
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  barkermichaelAug 8, 2025
  Several factors can prevent the flame from lighting. First, ensure that the gas supply is turned on to the oven and that the gas shut-off valve is fully open. Also, make sure that all air has been bled from the gas line and the switch on the SV-2 valve is in the 'ON' position. If these steps don't resolve the issue, the burner may require cleaning due to debris or the igniter or gas valve may be damaged. In these cases, contact Wood Stone for assistance.
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Robert WatkinsAug 12, 2025
What to do if the Wood Stone Oven controller will not turn on?
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  Mathew JimenezAug 12, 2025
  If the controller won't turn on, start by checking the circuit breaker for the oven's power supply and ensure it's on. Verify that any external wall switches or interlocks controlling the oven's power are also turned on. If the control still doesn't activate, contact Wood Stone for further assistance.
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Anthony WeberAug 16, 2025
Why does the flame keep cutting out on my Wood Stone Oven?
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  Alyssa SalazarAug 16, 2025
  The flame might cut out due to several reasons. Ensure that the night door is removed whenever the oven is turned on. Additionally, issues such as debris in the burner or wind blowing into the oven, or other venting problems, can cause the flame to extinguish.
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Anthony OlsenAug 21, 2025
What does it mean when my Wood Stone Oven display reads 'OPEN'?
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  Sheila SmithAug 21, 2025
  The 'OPEN' display reading indicates a problem with the thermocouple. It might not be properly plugged into the control box, or the thermocouple itself could be damaged. In this case, contact Wood Stone.
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Hannah ColeAug 25, 2025
What to do if my Wood Stone Oven controller will not turn on and the flame does not light?
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  Matthew TurnerAug 25, 2025
  If your Wood Stone Oven's controller won't turn on and the flame doesn't light, there are several potential causes. First, check the circuit breaker for the circuit supplying power to the oven and ensure the incoming power is on. Next, verify that the gas is turned on to the oven and that the gas shut-off valve is fully open. If the burner has debris, cleaning it may be required. If the oven is being started for the first time, ensure all air has been bled from the gas line and that the switch on the SV-2 valve is in the 'ON' position. If the igniter or gas valve is damaged, contact Wood Stone for assistance.
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Christopher CampbellAug 29, 2025
Why does the flame cut out on my Wood Stone Oven?
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  Jacqueline RamosAug 29, 2025
  The flame in your Wood Stone Oven might be cutting out due to several reasons. One possibility is debris in the burner, which requires cleaning. Another cause could be that the oven is being run with the night door in place; the night door must be removed whenever the oven is turned on. Lastly, wind blowing into the oven or other venting issues could be the cause, which would require addressing the wind or venting problems.
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Kevin SmithSep 3, 2025
What to do if my Wood Stone Oven display reads 'OPEN'?
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  Kimberly PhillipsSep 3, 2025
  If your Wood Stone Oven display reads 'OPEN', it could be due to a couple of reasons. First, check if the thermocouple is properly plugged into the control box and plug it in if it isn't. If the thermocouple is damaged, contact Wood Stone.