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Warranty Policy
A new product purchased in the Alza.cz sales network is warranted for 2 years. If you
need repair or other services during the warranty period, contact the product seller
directly, you must provide proof of purchase with the original date of purchase.
The following are considered to be a conflict with the warranty conditions, for
which the warranty claim may not be recognized:
• Use of the product for a purpose other than that for which the product is intended
or failure to follow the instructions for maintenance, operation and service of the
product.
• Damage to the product due to a natural disaster, the intervention of an
unauthorized person or mechanically through the fault of the buyer (eg during
transport, cleaning by inappropriate means, etc.).
• Natural wear and aging of consumables or components during use (such as
batteries, etc.).
• Exposure to adverse external influences, eg sunlight and other radiation or
electromagnetic fields, ingress of fluid or object, mains overvoltage, voltage
generated by electrostatic discharge (including lightning), faulty supply or input
voltage and inappropriate polarity of this voltage, chemical processes, e.g. used
power supplies, etc.
• If modifications, alterations, design changes, or alterations have been made by
anyone to change or extend the product's features over the purchase or use of non-
genuine components.
• Copies of proof of purchase of the product, altered, supplemented, without the
original data or otherwise damaged documents on the purchase of the product will
not be considered as documents proving the purchase of the claimed product.
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