Status
ColorQube 9301/9302/9303 Multifunction Printer
User Guide
160
Maintenance Assistant
Maintenance Assistant monitors your printer and notifies Xerox support services of potential issues.
This feature automates the notification, troubleshooting, and repair process, minimizing printer
downtime.
• If a problem occurs, you can use the Send Diagnostics Information to Xerox option to
immediately send information to Xerox that will assist with troubleshooting activities.
•Use the Start an Online Troubleshooting session at www.xerox.com/CQ930XSupport button to
access the Xerox website for immediate advice on resolving printer problems.
•Use the Download File to Your Computer button to save or view a Comma-Separated Values
(CSV) file containing detailed information about printer usage and any problems that have
occurred on your printer.
•Use the Refresh button to view the latest status information.
For information about configuring the Maintenance Assistant settings, refer to the System
Administrator Guide.
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