11 Problem Solving
134 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 Quick Reference Guide
The Finisher does not stack output correctly. • Check that the paper tray guides are
locked into position against the paper.
Pages in the set are not stapled. • Check that the paper tray guides are
locked into position against the paper.
Paper delivered to an output tray is not
properly stacked up.
• Flip over the paper stack in the paper tray,
or rotate it head to toe.
Paper curls. • Check that the paper is loaded correctly.
Load paper in Trays 1, 2, 3 and 4 seam
side up.
• Load paper in the Tandem Tray Module
and bypass tray seam side down.
• Load custom media in the bypass tray.
• Refer to the Paper and Other Media
chapter for procedures.
Cannot store a document for secure polling
due to full memory.
• Cancel the operation and try again later
when additional memory is available.
Symptom Recommendation
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