11 Problem Solving
136 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 Quick Reference Guide
003-981 Stapling mixed size documents is available only for documents with the same
width. Cancel the staple feature or reset the documents with the same width.
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An error occurred in the document feeder. Contact the Xerox Welcome Center.
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An error occurred in the finisher. Contact the Xerox Welcome Center.
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An error occurred on the software option settings. Contact the Xerox Welcome
Center.
016-450 The SMB host name has been set twice. Change the host name.
016-454 Could not acquire the IP address from DNS. Check the DNS settings and IP
address acquisition method setting.
016-503 Could not determine the name of the SMTP server when e-mail was
transmitted. Check if the SMTP server is set correctly. Also, check that the DNS
server is set correctly.
016-504 Could not determine the name of the POP3 server when e-mail was transmitted.
Check if the POP3 server is set correctly. Also, check that the DNS server is set
correctly.
016-505 Could not log in to the POP3 server when transmitting e-mail. Check if the user
name and password used for the POP3 server are set correctly.
Code Description and Remedy
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