Xiaomi T302 - Troubleshooting

Troubleshooting
Issues Possible causes Solutions
Unplug the charging
cable from the
toothbrush.
Charge the baery
in a timely manner.
The toothbrush cannot
be turned on while
charging.
The baery level is
too low.
The toothbrush
does not turn on.
Clean the sha.
Replace it with a
genuine original
toothbrush head.
Reinstall the
toothbrush head.
Remove the toothbrush
head and remove the
foreign objects.
The toothbrush head is
not installed in place.
There are foreign objects
between the toothbrush
head and the handle.
Use a tool to remove
the foreign objects
from the toothbrush
head.
There are foreign
objects inside the
toothbrush head.
There are foreign objects
on the sha.
The toothbrush head is
not a genuine product.
The toothbrush
head cannot
be installed.
The toothbrush
head vibration is
weak.
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