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Configure iOS device settings for optimal XY app functionality, including location and notifications.
Configure Android device settings for optimal XY app functionality, including location and Bluetooth.
Details on how the app displays the last approximate location of your device and factors affecting accuracy.
Explanation of KeepNear™ alerts, how they are triggered, and how to manage them.
Instructions on using the 'beep' feature to locate a nearby XY Find It device.
How to mark an item as lost and use the community network to help find it.
Troubleshooting steps for adding the XY2 device, covering common sync and connection issues.
Troubleshooting steps for adding the XY3 device, addressing sync and beep issues.
Steps to resolve 'out of range' errors when the device is near the phone.
Guidance on troubleshooting incorrect or outdated map locations shown in the app.
Solutions for when the 'beep' feature fails to activate or make sound.
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General