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Under normal operation, if there is a problem, please refer to the solutions
below.
1) Problem: The Dash Cam is unable to take pictures and record videos.
Solution: Check if the MicroSD card has enough space and lock it.
2) Problem: The Dash Cam stops automatically when it is recording a
video.
Solution: Because HD video data takes a lot of space, please use a
high-speed MicroSD card compatible with SDHC, high-speed
MicroSD cards will have C10 logo.
3) Problem: During the playback of pictures and videos, a “file error”
message prompts.
Solution: When a MicroSD card storage error or incomplete file
occurred, please use the camera’s “format” function to
reformat the MicroSD card (refer to page 16).
4) Problem: The image looks foggy.
Solution: Please check whether there is dirt or fingerprint on the lens.
Clean the lens using lens cleaner or lens wiper before using.
5) Problem: The image looks too dark.
Solution: If the Dash Cam captures an image that is too dark, adjust the
exposure level to bump up the brightness (refer to page 14).
TROUBLESHOOTING
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