TROUBLE SHOOTING
Symptom Possible Cause Suggested Solution
Motor does not run
There is no power reaching the pump,
the LCD is not illuminated
Check the mains power outlet, ensure that the
electrical plug of the pump has been correctly
inserted
The motor thermal overload
protection is activated
Determine the cause of the problem and press
the Restart button for 5 seconds or wait for the
motor to cool down and then restart the pump
The pump doesn’t build enough
pressure to operate
Check the suction line connections for air leaks and
tighten or fix where found
Check the water source tank has water in it
Ensure gateway valve is fully opened
The pump has reached cut-out pressure Open valves on outlet to release water
The motor runs but the
pump is not pumping
water
The pump is sucking air Verify the joints are sealed tightly
The pump is not primed Fill the pump with water for it to finish priming
Ensure PCB is set to auto or ever
run mode
Refer page 14 for operation instructions
The pump does not
produce adequate
pressure
Incorrect assembly leads to air and
water leakage in the suction and
discharge lines
Ensure the suction and discharge lines are the
correct length and all assembly instructions are
adhered to
Pump turns on & off
constantly
Air leak in the suction line Check the suction line connections for air leaks
and tighten or fix where found
Has not used the YardWorks supplied
outlet adaptors
Replace with YardWorks supplied outlet adaptor
17
The pump or discharge outlet
is blocked
Check the pump and discharge outlet for any
foreign matter and remove if found
Not enough water in tank Fill water tanks
Electrical fault with the pump Contact YARDWORKS Customer Service
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