EasyManua.ls Logo

Yealink EXP20 User Manual

Yealink EXP20
55 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image

Other manuals for Yealink EXP20

Question and Answer IconNeed help?

Do you have a question about the Yealink EXP20 and is the answer not in the manual?

Yealink EXP20 Specifications

General IconGeneral
Handset type-
Product typeIP Phone
Product colorBlack
Backlight displayYes
Display resolution160 x 320 pixels
Lines quantity- lines
Phonebook capacity- entries
Operating temperature (T-T)-10 - 50 °C
Operating relative humidity (H-H)10 - 95 %
Number of handles included- pc(s)
CertificationCE, RoHS
Harmonized System (HS) code85171800
Weight and Dimensions IconWeight and Dimensions
Depth110 mm
Width112 mm
Height143 mm

Summary

Document Information and Compliance

Copyright and Usage Rights

Details copyright, reproduction, and usage limitations for the manual.

Warranty and Liability Disclaimer

Covers product warranty, disclaimers, and limitations of liability.

Regulatory Compliance and Warnings

Information on FCC rules, CE marking, and WEEE environmental guidelines.

Getting Started with EXP20 Module

EXP20 Package Contents

Lists all items included in the EXP20 LCD expansion module package.

EXP20 Physical Features

Description of the physical components and interfaces of the EXP20 module.

EXP20 LED Indicator Functions

Explains the status indicated by the LED lights on the EXP20 module.

EXP20 Installation Procedure

Step-by-step guide for physically installing the EXP20 expansion module.

EXP20 Startup Sequence

Describes the initial boot-up process and screen display of the EXP20 module.

Configuring EXP20 Expansion Module Features

Switch Key Configuration

Setting up an Ext key to navigate between expansion module pages.

Line Key Configuration

Assigning a phone line to an Ext key for call management.

Speed Dial Setup

Configuring an Ext key for rapid dialing of specific numbers.

Busy Lamp Field (BLF) Configuration

Monitoring user status and initiating calls via BLF keys.

Voice Mail Key Setup

Configuring an Ext key to access voice mail services.

Direct Pickup Key Configuration

Setting up an Ext key to answer incoming calls for other extensions.

Group Pickup Key Setup

Configuring an Ext key to answer calls for a defined group.

Call Park Key Configuration

Parking calls and retrieving them from other phones.

Intercom Key Setup

Configuring an Ext key for direct internal communication.

DTMF Key Configuration

Sending DTMF digits during an active call.

Prefix Key Setup

Configuring an Ext key to add a prefix to dialed numbers.

Local Group Key Functionality

Accessing contacts from a local directory group.

XML Group Key Configuration

Displaying phonebook entries from an XML source.

XML Browser Key Setup

Accessing web content via URLs using the XML browser.

LDAP Directory Access

Configuring the module to interface with LDAP directory servers.

Conference Key Configuration

Setting up an Ext key to initiate conference calls.

Forward Key Setup

Configuring an Ext key to forward incoming calls to another number.

Transfer Key Configuration

Setting up an Ext key for different types of call transfers.

Hold Key Functionality

Placing active calls on hold and resuming them.

DND Key Setup

Configuring an Ext key for Do Not Disturb (DND) mode.

ReCall Key Configuration

Setting up an Ext key to redial the last incoming call.

SMS Key Setup

Accessing the text messaging feature quickly.

Record Key Configuration

Configuring an Ext key to initiate call recording.

URL Record Key Setup

Using a URL to trigger call recording.

Multicast Paging Key Configuration

Sending announcements to a multicast group via RTP streams.

Group Listening Key Functionality

Enabling simultaneous speaker and handset/headset listening for groups.

Hot Desking Key Setup

Managing user login/logout for shared IP phones.

ACD Key Configuration

Distributing incoming calls in a call center environment.

Zero Touch Key Setup

Quickly configuring auto-provisioning and network settings.

URL Key Configuration

Sending HTTP requests to a specified web server.

Phone Lock Key Setup

Configuring an Ext key for immediate phone locking.

Directory Key Configuration

Quick access to directory, call history, LDAP, and phonebooks.

Using the EXP20 LCD Expansion Module

Operating EXP20 Line Keys

How to place, answer, and manage calls using the module's line keys.

Adjusting EXP20 Screen Contrast

Modifying the LCD screen's contrast level for optimal readability.

Adjusting EXP20 Screen Backlight

Customizing backlight settings like active level, inactive level, and time.

EXP20 Busy Lamp Field (BLF) Usage

Monitoring user line status and interacting with BLF indicators.

Resetting the EXP20 Expansion Module

Procedure for resetting the EXP20 module to factory default settings.

Troubleshooting EXP20 Module Issues

EXP20 LCD Screen Blank Diagnosis

Steps to resolve issues where the EXP20 LCD screen remains blank.

Related product manuals