1. Q:Two-dimensional code, a long acoustic formulated not
on how to do?
A: Place the unit off and re-configuration (from the ca-
mera when the two-dimens ional code formulated
about 10-15cm).
2.Q: Rom network camera for a long time, and WIFI name
and password correct?
A: Check the signal strength WIFI environment, or replace
the signal strength of the WIFI environment and reset
pin with a long press reset hole about 3S, hear the"beep"
sound to indicate successful reset, and reset.
3. Q: Real-time video playback failure?
A: Make sure the client network good video viewing re-
quires high-speed, multi-try a few times to refresh or
replace the network environment.
4. Q: Share a link does not open?
A: Make sure that the user has downloaded the product
sharing client.
5. Q: Mobile terminal can not hear the sound coming from
the camera?
A: Please put the phone volume to maximum.
6. Q: Camera can be successful on-line but can not bind an
account?
A: Make sure the camera is used by another account bind-
ing, as has been binding, remove the camera with anoth-
er account in the settings option.
7. Q:Client view live video is not smooth, Caton?
A: Check the phone WIFI environment or 3G / 4G signal
strength is attached.
8. Q: The client can not open the phone side recording / Can
not Get SD card recording?
A: Make sure you have enough memory mobile terminal / SD
card is Into the device.
Frequently Asked Questions
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