This document serves as the user manual for the Z-EDGE 24" Curved LED Monitor, model U24C, providing comprehensive instructions for its installation, operation, and maintenance. It is designed to ensure correct and safe use of the monitor and should be kept handy for future reference. The contents are subject to change without prior notice to improve quality, and Zeroedge Technology holds the copyright for this manual.
Function Description
The Z-EDGE 24" Curved LED Monitor is a robust display unit designed for continuous operation, particularly suitable for closed-circuit TV systems without the risk of excessive fatigue. It features an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), offering a curved screen for an immersive viewing experience. The monitor is equipped with multiple input interfaces, allowing for versatile connectivity with various source devices.
Usage Features
The monitor offers a range of features to enhance user experience and connectivity:
- Power Input: It operates on a DC 12V power input.
- Display Area: Provides a dedicated display area for visual output.
- Video Input Interfaces: Includes both VGA and HDMI input interfaces, allowing connection to a wide array of video sources.
- Audio Input Interface: An audio input is available for connecting audio-out devices.
- Multilingual OSD Menu: An On-Screen Display (OSD) menu is provided for easy setting and optimization of the display, supporting multiple languages.
- Wall Mount Compatibility: The monitor can be installed using a wall mount bracket (not included), offering flexible placement options.
Installation and Setup:
The manual details the process of attaching the stand and installing a wall mount kit. For wall mount installation, it is recommended to contact a technician to avoid damage or injury.
Interfaces, Controls & Settings:
The monitor's rear panel includes the following ports:
- DC 12V INPUT: Connects to the DC adapter for the main power input.
- AUDIO IN: Connects to an audio-out device.
- VGA: Connects to a source device using a VGA cable.
- HDMI INPUT: Connects to a source device using an HDMI cable.
The monitor features a multi-directional button located on the rear left side, which serves as a navigation tool and an "Enter" key.
When the monitor displays nothing:
- POWER / ENTER: Press and hold for 3 seconds to power off.
- LEFT / RIGHT: Volume control shortcut button.
- UP: Aspect Ratio zoom shortcut button.
- DOWN: Cross Aiming Shortcut Button (During Gaming).
When the monitor displays the Main menu:
- POWER / ENTER: Press once to pop up the menu; confirm adjustments on sub-menus.
- UP / DOWN: Move the option to select the desired menu.
- LEFT: Exit sub-menu without saving, return to main menu; decreases value in sliders.
- RIGHT: Move to select desired sub-menu (highlighted); increases value in sliders.
Function Key Guide (Accessed by pressing "Enter" when the screen is on):
- HOT icon: Selects ECO Mode (enable/disable).
- Input signal icon: Selects input signal (VGA/HDMI). A message confirms the change.
- OSD icon: Displays the OSD menu for monitor features.
- Power icon: Turns the monitor off.
The OSD menu allows for detailed customization of the display settings, categorized as follows:
-
A. Luminance:
- Brightness: Adjusts image brightness based on ambient light (0-100).
- Contrast: Changes contrast between white and black areas (0-100).
- Eco Mode: Energy saving mode (Standard/Weak/Strong).
- DCR (Dynamic Contrast Ratio): Enhances contrast and sharpness (ON/OFF).
-
B. Image Setup:
- H. Position: Moves the screen picture horizontally (0-100).
- V. Position: Moves the screen picture vertically (0-100).
- Clock: Moves the clock horizontally (0-100).
- Phase: Moves the phase position (0-100).
- Image Ratio: Adjusts the aspect ratio (Auto/Wide/4:3).
-
C. Color Setup:
- Color Temp: Adjusts color temperature (User/Cool/Normal/Warm).
- Red: Adjusts red color effect (0-100).
- Green: Adjusts green color effect (0-100).
- Blue: Adjusts blue color effect (0-100).
-
D. OSD Setup:
- Language: Sets the OSD menu language (English/Chinese/etc.).
- OSD.H.POS.: Moves the menu position horizontally (0-100).
- OSD.V.POS.: Moves the menu position vertically (0-100).
- OSD TIMER: Adjusts the standing time of the menu (0-100).
- TRANSPARENCY: Adjusts the transparency of the menu (0-100).
-
E. Reset:
- Auto Config.: Auto restores picture settings.
- Auto Color: Auto restores color settings.
Reset: Restores factory settings.
-
F. Extra:
- Input Select: Selects input (HDMI/VGA).
- Mute: Restores factory settings (ON/OFF).
- Volume: Adjusts monitor volume (0-100).
- FreeSync: Enables/disables FreeSync function (ON/OFF).
Maintenance Features
Safety Precautions:
The manual emphasizes several safety precautions to prevent injury and damage:
- Cleaning: The panel and exterior are easily scratched. Always power off and disconnect the power cord before cleaning. Use a clean, soft, dry cloth. Avoid alcohol, solvents, surfactants, water, or detergent directly on the product.
- Electricity and Safety:
- Do not use damaged cords/plugs or loose sockets.
- Avoid multiple products on a single socket.
- Do not touch the power plug with wet hands.
- Ensure the power plug is fully inserted and connected to a grounded socket.
- Do not bend or pull the power cord forcefully, or place heavy objects on it.
- Keep the power cord and product away from heat sources.
- Clean dust from power plug pins and socket with a dry cloth.
- Do not disconnect the power cord during use.
- Use only the power cord provided by Z-EDGE.
- Keep the power socket unobstructed for easy disconnection in case of issues.
- Hold the plug, not the cord, when disconnecting.
- Installation:
- Do not place candles, insect repellants, or cigarettes on top.
- Avoid heat sources and poorly ventilated spaces (e.g., bookcases, closets).
- Maintain at least 10cm clearance from the wall for ventilation.
- Keep plastic packaging away from children to prevent suffocation.
- Do not install on unstable or vibrating surfaces to prevent falls and injury.
- Avoid dusty, moist, oily, or smoky environments.
- Do not expose to direct sunlight, heat, or hot objects like stoves, as this can reduce lifespan or cause fire.
- Keep out of reach of young children to prevent injury from falls.
- Protect from edible oils (e.g., soybean oil) which can damage or distort the product.
- Do not drop the product or set it down on its front.
- When installing on a cabinet/shelf, ensure the bottom edge does not protrude.
- Handle gently to prevent product failure or personal injury.
- Avoid unusual installation places with excessive dust, chemicals, extreme temperatures, or moisture, as this can seriously affect performance.
- Operation:
- Do not disassemble, repair, or modify the product due to high internal voltage. Contact Z-EDGE Customer Service Center for repairs.
- Disconnect all cables before moving the product.
- If abnormal sounds, burning smell, or smoke occur, disconnect power immediately and contact Z-EDGE Customer Service Center.
- Prevent children from hanging on or climbing the product.
- If dropped or outer case damaged, turn off power and disconnect the cord, then contact Z-EDGE Customer Service Center.
- Do not place heavy objects or items children might reach for (toys, sweets) on top.
- During lightning/thunderstorms, power off and remove the power cable.
- Avoid dropping objects on or impacting the product.
- Do not move the product by pulling the power cord or any cable.
- If gas leakage is detected, do not touch the product or power plug; ventilate the area immediately.
- Do not lift or move by pulling the power cord or any cable.
- Do not use or keep combustible sprays or inflammable substances near the product.
- Ensure vents are not blocked by tablecloths or curtains to prevent internal overheating and fire.
- Do not insert metallic objects (chopsticks, coins, hairpins) or easily combustible objects (paper, matches) into the product's vents or ports. If water or foreign substances enter, power off, disconnect, and contact Z-EDGE Customer Service Center.
- Do not place liquid-containing objects (vases, pots, bottles) or metallic objects on top. If liquids or foreign substances enter, power off, disconnect, and contact Z-EDGE Customer Service Center.
- Avoid leaving a stationary image on the screen for extended periods to prevent afterimage burn-in or defective pixels. Use power-saving mode or a moving-picture screen saver.
- Disconnect the power cord if not using the product for an extended period (e.g., vacation) to prevent fire, electric shock, or leakage from dust accumulation.
- Use the product at recommended resolution and frequency to protect eyesight.
- Do not place AC/DC adapters together.
- Remove plastic bag from AC/DC adapter before use.
- Prevent water from entering or wetting the AC/DC adapter. Avoid outdoor use in rain/snow.
- Do not place AC/DC adapter near heating apparatus.
- Keep AC/DC adapter in a well-ventilated area.
- Ensure AC/DC power adapter lies flat on a table or floor, not hanging with cord input facing upwards, to prevent water/substance entry.
- Do not hold the product upside-down or move by holding the stand.
- Rest eyes for more than 5 minutes for every 1 hour of use.
- Do not touch the screen when hot after extended use.
- Store small accessories out of children's reach.
- Exercise caution when adjusting angle/stand height to avoid hand/finger injury or product falling.
- Do not place heavy objects on the product.
- Do not set volume too high when using headphones/earphones to prevent hearing damage.
Troubleshooting Guide:
Before contacting customer service, users are advised to perform a self-diagnosis test:
- Power off both the PC and the monitor.
- Disconnect all cables from the monitor.
- Power on the monitor.
- If "Check Signal Cable" message appears, the monitor is working normally. If the screen remains blank, check the PC system, video controller, and cable.
Common Issues and Solutions:
- Installation Issue (PC Mode):
- Screen switching on and off: Check cable connections between monitor and PC, ensure connectors are locked.
- Blank spaces on screen with HDMI: These are typically caused by the PC or graphics card, not the monitor. Adjust screen size in HDMI settings or contact Zeroedge Customer Service.
- Screen Issue:
- Power LED off, screen not switching on: Check power cable connection.
- "Check Signal Cable" message: Check cable connection to the monitor and ensure the connected device is powered on.
Responsibility for Pay Service (Cost to Customers):
Customers will be charged for service if product damage is due to:
- Mishandling or wrong repair (external impact, drop, remodeling, incorrect voltage, non-authorized electrical connections, not following manual cautions).
- Natural disasters (lightning, fire, earthquake, flood).
- Requesting service for a product with no defect. Users are advised to read the manual first.
Customer Support and Warranty:
For customer support inquiries, contact support@zeroedgetechnology.com or visit www.zeroedgetechnology.com. All Z-Edge customers receive a 30-day money-back guarantee and a 12-month warranty. Subscribing to the official website extends the warranty to 18 months. Customers can also receive notifications about new products, special discounts, and coupons. Feedback is encouraged via social media (Facebook: www.facebook.com/zeroedgeGA/, YouTube) for news, reviews, discounts, and giveaways.
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