Troubleshooting
Status Light Error Resolutions
48
P1031442-001 ZP 450 User Guide 12/8/2010
6. The printer is paused.
• Press the Feed button to resume printing.
7. The printhead is over temperature.
• Printing will stop until the printhead cools to an acceptable printing temperature. When it
does, the printer will automatically resume operation.
8. FLASH memory is not programmed.
• Return the printer to an authorized reseller.
9. The printhead or motor has had a critical failure.
• Return the printer to an authorized reseller.
• The printhead may have had a ‘THERMAL SHUTDOWN’ error. Turn off the printer
power and let the printer sit for several minutes before reapplying power. If it still get the
error, return the printer to an authorized reseller.
10. The printer is defragmenting memory.
Caution • Do NOT turn off the printer power during defragmentation. Doing so can damage
the printer.
• Defragmentation is a normal operation of the printer – necessary to manage the memory
space for optimal use. The printer will defragment its memory both after a factory default
and when the printer detects that a defragment is required.
When the printer is in this condition, allow it to finish defragmenting. If this warning occurs
frequently, check the label formats. Formats that frequently and repeatedly write to and
erase from memory my cause the printer to defragment often. Using formats that avoid
frequent and repeated memory write/erase event will minimize the need for
defragmentation.
• If this warning condition does not go away, contact Technical Support. The printer
requires service.
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