Zebra ZP450 User Manual

980546-003 A ZP 450 User Guide 35
5
Troubleshooting
Resolutions
1. The printer is not receiving power.
• Have you turned on the printer power?
• C hec k power c onnec tions f rom the wal l outl et to the power s uppl y, and f rom the power
s uppl y to the printer.
• D is c onnec t the printer f rom the wal l outl et f or 3 0 s ec onds and then rec onnec t the printer to
the wal l outl et.
2 . The printer is on a nd in a n id l e sta te.
N o ac tion nec es s ary.
What the Status Light is Telling You
LED Status and Color Printer Status
F or a R esolution,
R ef er to N um b er:
O f f O f f 1
S ol id G reen O n 2
F l as hing A m b er S topped 3
F l as hing G reen N orm al O peration 4
F l as hing R ed S topped 5
D oub l e F l as hing G reen P aus ed 6
S ol id A m b er V arious 7
A l ternatel y F l as hing G reen and R ed N eeds S ervic e 8

Zebra ZP450 Specifications

General

Print Method	Direct Thermal
Resolution	203 dpi
Storage Temperature	-40°F to 140°F (-40°C to 60°C)
Maximum Print Width	4.09 inches (104 mm)
Print Speed	Up to 5 inches per second
Media Sensors	Reflective and Transmissive
Connectivity	USB
Media Thickness	0.003 inches to 0.0075 inches
Power Requirements	100-240 VAC, 50-60 Hz
Operating Temperature	40°F to 105°F (4°C to 41°C)

Summary

Troubleshooting

What the Status Light is Telling You

Explains LED status and color codes to diagnose printer issues using a lookup table.

The printer is not receiving power

Troubleshooting steps for printers that fail to power on or receive power.

The printer is on and in an idle state

Information regarding the printer's state when it is powered on but not actively printing.

Resolutions

The printer has failed its power on self test (POST)

Guidance for issues encountered during the printer's initial power-on self-test.

There is a shortage of memory

Steps to resolve memory-related errors during printing operations.

The printer needs to cool or requires service

Actions for printers overheating or indicating a need for service.

The printer is receiving data

Explanation of the status LED turning green when data reception is complete.

The media is out

Instructions for reloading media and resuming printing when it's depleted.

The print head is open

Procedure to close the print head cover and resume printing.

The printer is paused

How to resume printing after the printer has been paused.

The print head is under temperature

Information on continuing printing while the print head reaches optimal temperature.

The print head is over temperature

Details on how printing pauses and resumes when the print head cools down.

FLASH memory is not programmed

Guidance to return the printer for service if FLASH memory is unprogrammed.