36 ZP 450 User Guide 980546-003 A
Troubleshooting
Resolutions
3. The printer has failed its power on self test (POST).
• If this error occurs right after you turn on the printer, contact an authorized reseller for
assistance.
There is a shortage of m em ory .
• If this error occurs after you have been printing, turn the printer power off and on. T hen,
resume printing.
The printer needs to cool or req u ires service.
• If this error continues, turn the printer power off for five minutes or more. T hen, turn on. If
the amber light persists, then the printer req uires service.
4 . The printer is receiving data.
• As soon as all of the data has been received, the status L E D will turn green; then, the
printer will automatically resume operation.
5 . The m edia is ou t.
• Follow the instructions for Loading Roll Media on page 9 in the Getting Started section.
T hen, press the feed button to resume printing.
The print head is open.
• Close the top cover. T hen, press the feed button to resume printing.
6 . The printer is pau sed.
• Press the feed button to resume printing.
7 . The print head is u nder tem peratu re.
• Continue printing while the print head reaches the correct operating temperature.
The print head is over tem peratu re.
• Printing will stop until the print head cools to an acceptable printing temperature. W hen it
does, the printer will automatically resume operation.
8 . F L A SH m em ory is not program m ed.
• Return the printer to an authorized reseller.
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