Zecre PH810W - Page 39

8.TROUBLESHOOTING/ FAQ
English
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2.Question:The mobile phone cannot connect
to the camera through the APP
Reason and solution:
(1)Distance is too far. The WiFi link distance of the camera
is 15 meters. But considering the transmission speed and the
convenience of operation, we suggest that customers can
place it at a distance of 5-10 meters. Because the signal of
WiFi connection is a󰀨ected by various aspects such as the
environment, if the distance is too far, it may not be able to
connect.
(2)Whether the battery power is su󰀩cient.If the battery is low,
it cannot be connected. Because the camera is about to be
turned o󰀨.
(3)Determine the phone's system. If the phone is an Android
system: You need to turn on the positioning function. If the
mobile phone is an IOS system: IOS mobile phones cannot
directly enter the WiFi connection interface due to di󰀨erent
systems. Please manually enter the WiFi connection page to
nd the corresponding WiFi name.
3.The transmission speed of the APP is slow
Reason and solution:
The reason for the slow transfer speed may be that the contents
of the transferred les belong to large memory les or are far
apart. We recommend that when transferring les, customers
try to choose to transfer les with relatively small content and
close-range transfer.