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Zero Home Dock - User Manual

Zero Home Dock
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Welcome Guide
Home Dock

Table of Contents

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Summary

Whats in the box

Parts of the Zero Home Dock

LED Indicator

Charge your mobile device with the Home Dock

Charge your Zero Wireless Qi Pads with the Home Dock

FAQ

Additional Information

Specifications

Warranty Information

FCC Statement

Customer Service

Summary

Whats in the box

Parts of the Zero Home Dock

LED Indicator

Charge your mobile device with the Home Dock

Charge your Zero Wireless Qi Pads with the Home Dock

FAQ

Additional Information

Specifications

Warranty Information

FCC Statement

Customer Service

Overview

  1. Function Description
  2. Important Technical Specifications
  3. Usage Features
  4. Maintenance Features

This document is a Welcome Guide for the Zero Home Dock, a device designed for charging mobile devices and Zero Wireless Qi Pads.

Function Description

The Zero Home Dock is a charging station that supports both wireless Qi charging for mobile devices and dedicated slots for charging Zero Wireless Qi Pads (not included). It provides a convenient way to charge multiple devices simultaneously.

Important Technical Specifications

  • Model No.: ZERO-HDOCK
  • Wireless Charge: High Efficiency Charging
  • Input: 9V / 2A
  • Output: 5V / 1.5A (Pin x 2) & 10W (Wireless Charge)
  • Size: 176 x 101 x 22 mm / 6.9 x 4.0 x 0.8in
  • Weight: 230 g / 8.1 oz
  • Charging Port: Type-C
  • Wireless Charging Coil: Single coil located directly under the Zero logo.
  • FCC Compliance: This device complies with part 15 and part 18 of the FCC rules, ensuring it does not cause harmful interference and accepts any interference received. It generates and radiates radio frequency energy.

Usage Features

  • Placement: The Home Dock should be placed on a flat and level surface. Once plugged in, it is ready to charge devices.
  • Charging Mobile Devices:
    • Place your wireless-enabled Qi device on top of the Zero logo on the Wireless Charging Surface to charge.
    • The Home Dock will indicate power flow with a solid blue LED light when a device is charging.
  • Charging Zero Wireless Qi Pads (not included):
    • Place your Qi Pad in one of the Wireless Qi Pad Charging Slots with the contact points facing down.
  • LED Indicator:
    • Located on the front of the Home Dock.
    • A blue light indicates a device is charging.
    • A red light indicates an error or a non-compatible device.
  • Phone Case Compatibility:
    • The Home Dock supports charging through phone cases up to 4mm thick.
    • Ultra-thick protective cases or cases with magnetic/iron plates are not recommended as they may affect wireless charging.
    • "Wallet" cases are not recommended due to potential interference with magnetic strips on cards.
  • Supported Devices:
    • iPhone models: SE, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro Max, 12 Pro.
    • Android models: Most wireless-enabled Qi devices.
  • Network Reception: Using wireless charging in areas with weak network signals may lead to loss of network reception.

Maintenance Features

  • Proper Placement for Charging: Ensure the device is placed properly on the charging surface, aligning with the device's wireless charging coil, to ensure proper charging.
  • Non-Compatible Devices: If the Home Dock detects a non-compatible device, it will not charge, and the LED indicator will turn red.
  • Foreign Materials: Do not place foreign materials such as metal objects, magnets, and magnetic stripe cards between the mobile device and the Home Dock, as this can interfere with charging.
  • Cable and Charger: Use the original or certified cable and wall charger for optimal performance and safety.
  • FCC Interference Mitigation: If the equipment causes harmful interference to radio or television reception, users are encouraged to try to correct it by:
    • Reorienting or relocating the receiving antenna.
    • Increasing the separation between the equipment and receiver.
    • Connecting the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consulting the dealer or an experienced radio/TV technician for help.
  • FCC Radiation Exposure: The equipment complies with FCC radiation exposure limits for an uncontrolled environment. During operation, a device distance of 15 cm surrounding the device and 20 cm above the top surface of the device must be respected.
  • Warranty Information:
    • The product comes with a one-year parts and 90-day labor warranty from the date of original purchase.
    • Repairs or replacements will be made with reconditioned products at the company's option.
    • Proof of warranty coverage (dated bill of sale) is required.
    • The warranty does not cover damage from alteration, improper installation, mishandling, misuse, neglect, accident, or removal/defacement of the factory serial number/barcode label.
    • The company's liability is limited to repair or replacement and will not exceed the purchase price.
    • Implied warranties, including merchantability, are limited to the duration of the written warranty (12 months from original purchase).
    • Incidental damages for breach of warranty are excluded.
  • Customer Service:
    • Warranty: 12-month limited warranty.
    • Support: Lifetime technical support.
    • Email: support@myzerocharge.com
    • Phone: 1-877-515-1544 (Mon-Fri 9:00 am – 5:00 pm PST)
    • Website: www.myzerocharge.com

Zero Home Dock Specifications

General IconGeneral
BrandZero
ModelHome Dock
CategoryDocking Station
LanguageEnglish