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Need help?Do you have a question about the Zinc Formula E GZ3 Series and is the answer not in the manual?
Details the various parts of the electric scooter with an illustrative diagram.
Crucial safety guidelines and warnings for operating the scooter to prevent injury and damage.
Step-by-step guide for assembling the scooter and initial setup procedures.
Instructions on unfolding, folding, starting the scooter, and activating advanced rider assistance features.
Explanation of the scooter's digital display, including modes, speed, battery, and controls.
Recommended tyre pressure and instructions for inflating the scooter's tyres correctly.
Key factors that influence the electric scooter's travel distance on a single charge.
Detailed steps for safely charging the scooter's battery and essential safety precautions.
Critical safety warnings regarding battery handling, potential hazards, and proper usage.
Key technical specifications for the scooter's lithium-ion battery, including capacity and voltage.
Guidelines for the safe and environmentally responsible disposal and recycling of the battery.
Procedures for inspecting, maintaining, cleaning, and storing the scooter to ensure longevity and safety.
Guide to identifying common scooter problems and their corresponding solutions.
Guidance on purchasing correct replacement parts for the scooter.
List of error codes displayed on the scooter and their meanings or solutions.
Detailed technical data including weight, speed, range, battery, and dimensions.
Information on product registration, warranty terms, coverage, and exclusions.
The device is a Zinc x Formula E GZ3series Folding Electric Scooter, designed for personal transportation. It is a 14+ product, indicating it is suitable for users aged 14 and above.
The scooter is an electric-powered, foldable device intended for urban and light recreational use. It features a digital display that provides real-time information to the rider, including current speed, gear mode, and battery level. The scooter is equipped with a handlebar, accelerator, brake lever, switch button, headlight, rear light, and a 500W motor wheel. It supports various riding modes, including Cruise mode, Pedestrian mode, and different gear modes (L, M, H) to adjust maximum speed. An automatic light sensing function turns on/off the headlight, rear light, and deck lights based on ambient light conditions. It also incorporates a Smart Turn Signal that activates automatically when the steering angle reaches 15°-20°, with corresponding deck lights flashing. A Gyroscope Assist Driving Function helps regulate speed based on slope and tilt angle, enhancing ride smoothness and safety by cutting power if the scooter tilts excessively.
The scooter requires adult assembly, which typically takes up to 10 minutes, excluding initial charging time. Before first use, it must be charged for at least 5.5 hours to validate the warranty. To unfold, the stem is pulled upright until it clicks and the folding lock secures the handlebar. For folding, the scooter must be turned off, the folding switch pulled up, and the front stem lowered to the rear wheel, securing the folding hook into the folding catch. To start riding, the user presses the power button, checks battery level, then places one foot on the deck, pushes off with the other foot, and presses the accelerator. The motor engages only when the scooter reaches 3.1 mph / 5 kph for safety. To stop, the accelerator is released, and the brake is used gradually. The digital display shows current speed, gear mode (L for Pedestrian Mode at 3.7 mph/6 kph, M for 9.3 mph/15 kph, H for 15.5 mph/25 kph), and battery level (each bar represents 20% usage, with the last red light indicating 10% remaining). The switch button controls power, changes gear mode (two presses), changes speed unit (three presses), and turns the front light on/off (one press). Holding the button for 3 seconds turns off the scooter. A Cruise Control Function allows the user to maintain a set speed by holding the accelerator for 6 seconds until a beep sounds. This function can be disengaged by pressing the brake lever or accelerator. Safety warnings emphasize wearing a helmet, being at least 14 years old, not exceeding 100 kg weight, avoiding high speeds over bumps, not using in rain or freezing conditions, watching speed downhill, avoiding obstacles, not hanging items on the handlebar, not riding with one foot, watching head through doorways, avoiding public roads, not rotating the handle violently, not riding with multiple passengers or carrying a child, not trampling the rear fender, avoiding stairs or jumps, and keeping hands on the handlebar. It is crucial to start the scooter in a safe, open area with good balance.
Routine inspection and maintenance are essential for safety. This includes checking the scooter body and tyres for damage or wear, ensuring self-tightening nuts and fastenings are secure (average value 15N·m), and cleaning the body with a damp cloth, avoiding water ingress into electrical components. The brake system should be checked for proper function: power should cut when the hand brake is applied, and wheels should rotate freely when the brake is not applied. The frame, fork, and steering system should be checked for cracks, loose connections, and tightened elements. Tyres should be regularly checked for pressure (45-50 psi) and inflated as needed using a valve connector and hand/foot pump. Lubricant (30SAE lubricating oil) is recommended for moving parts every 6 months. The battery should always be switched off when not in use and stored at appropriate temperatures. The charger should be regularly examined for damage. For storage, the battery should be fully charged, and the scooter placed in a dry, cool environment. If stored for more than 30 days, recharge monthly. Charging should not occur below 0°C. The warranty covers defects in materials and workmanship for 12 months, with specific components having different time frames: battery (3 months), controller (3 months), charger (6 months), motor (6 months), frame (12 months), and vehicle body outside stipulated areas (6 months). The warranty is void if there is water ingress, as indicated by red Liquid Contact Indicators on the battery pack. Users must register their product at www.zincsports.com within 30 days of purchase and retain proof of purchase. Troubleshooting guidance is provided for common issues such as the scooter not running (battery not charged, charger not working), short run time (battery needs charging, not fully charging), sluggish performance (overloaded, unsuitable riding conditions), and wrench figure on display (loose wires, battery needs charging, motor/electrical switch damage). Error warning codes (E0-E10) are listed to help diagnose specific problems related to battery voltage, controller, MOS, communication, motor hall, accelerator, brake, overcurrent, and blocking failures, with corresponding solutions. Spare parts can be purchased directly from www.zincsports.com. Customer service contact information is provided for assistance.
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