Waiting for more than a five minutes and still there is no green LED light.
01 | Check your Internet connection
02 | Check whether you connected your network cable correctly to your Internet router.
I forgot my password
01 | Go to my.zipato.com
02 | Click “Forgot password” and follow screen instruction.
I have placed a device outside my house and it is not communicating with the
Zipamini. What’s happening?
If you have a lot of metal in the exterior construction of your home, this could
significantly impede wireless communication. Metal is an insulator of radio signals. If
your house has metal siding or a stucco finish over a metal mesh, you may have range
problems on devices outside your home communicating with the Zipamini inside.
What should I do if I am having trouble installing my device?
If you are having difficulty with the physical installation of non-Zipato branded
devices (Thermostats, GE switches, Blueline meter reader, etc.), please contact the
manufacturer directly for assistance. If you are having trouble pairing a device to the
TROUBLESHOOTING
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