21
Troubleshooting
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Detergent dispenser
won’t close
Improper operation of the
detergent cover
Inspect detergent dispenser
door latch for operation; if using
pod or solid detergent, this
may prevent the closure of the
detergent dispenser door
Water remains in
the dishwasher
Previous cycle has not finished
or has been interrupted
Make sure the dishwasher is
connected to hot water; the cycle
will increase based on soil level;
the cycle will increase when
using sanitize
Dishwasher does
not drain properly
Drain is clogged
Check the air gap if you have one;
make sure disposal is empty if the
dishwasher is connected to one
Drain hose is kinked
Make sure the drain hose is
properly connected to the sink
Suds in the tub Improper detergent was used
Only use automatic dishwasher
detergent
Dishwasher leaks
Improper detergent was used Only use automatic dishwasher
detergent
Dishwasher is not level Level the dishwasher
Black or gray marks
on dishes
Aluminum utensils rubbed
against dishes
Rearrange dishes and make sure
water inlet is no less then 120°F
Stained tub interior
Coffee and tea soil
Use an approved spot cleaner to
remove soil
Reddish stain
Use the rinse only cycle right
after loading to decrease
staining
Noises
Detergent cup is open This is normal
A hard object entered the
wash module
If noise persists, call for service
Dishwasher won’t
fill up
Water valve is off Turn on water valve
Door latch may not be
properly sealed
Make sure door is closed
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