Zte Obsidian - Page 62

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Problem
Possible causes
Possible solution
Unable to select
certain features
Your service provider does not
support these features, or you have
not applied for services that provide
these features.
Contact your service
provider.
Battery not
charging
The battery or battery charger is
damaged.
Contact the dealer.
The phone’s temperature is below
0°C or higher than 45 °C.
Adjust the battery charging
environment to avoid
extremes of temperature.
Poor contact between the battery
and charger.
Check all connectors to
make sure all connections
have been properly made.
Shortened
standby time
The standby time is related to your
service provider system
configuration. The same phone
used with different service
providers’ systems will not provide
exactly the same length of standby
time.
If you are located in an area
where signaling is weak,
temporarily power off the
phone.
The battery is depleted. In high
temperature environments, battery
life will be shortened.
Use a new battery.
If you are not able to connect to
the network, the phone will
continue to send out signals as it
attempts to locate a base station.
Doing so consumes battery power
and will consequently shorten
standby time.
Change your location to one
where the network is
accessible, or temporarily
turn off your phone.