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Overview of the CooVox IP PBX product line for SMEs.
Highlights the key functionalities and capabilities of the CooVox Series.
Details the various expansion modules available for CooVox IP PBXs.
Describes the physical ports and connectors on the CooVox devices.
Specifications and interfaces for the CooVox-U20 model.
Specifications and interfaces for the CooVox-U50 model.
Specifications and interfaces for the CooVox-U60 model.
Specifications and interfaces for the CooVox-U100 model.
A table comparing the features and capacity of different CooVox models.
Specifies the operating and storage conditions for the device.
Lists the items included in the CooVox package.
Important warnings and guidelines for safe installation and operation of the device.
Steps and considerations before starting the initial setup.
Prerequisites and initial steps for call setup and configuration.
Guide to accessing the IP PBX web interface for management.
Covers essential system settings and initial configurations.
Setting up call routing rules based on time and day.
Configuration procedures for making external calls.
Setting up connections to PSTN or VoIP providers for outbound calls.
Defining rules for how outbound calls are routed.
Configuration procedures for handling incoming calls.
Directing incoming calls to specific destinations.
Setting up Interactive Voice Response (Automated Attendant).
Customizing audio messages for the IVR system.
Configuring extensions to ring simultaneously for incoming calls.
Blocking incoming calls from specific numbers.
Managing call forwarding for busy or unavailable extensions.
Allowing users to answer calls ringing on other extensions.
Features available while a call is active.
Placing active calls on hold for retrieval by other extensions.
Moving an active call to another extension.
Configuring individual user extensions.
Setting up call forwarding to multiple destinations sequentially.
Enabling and managing call recording for extensions.
Basic configuration for forwarding calls.
Setting up voicemail services for extensions.
Configuring features for managing call queues.
Setting up and managing multi-party conference calls.
Configuring system-wide default settings for extensions.
Advanced settings for voicemail functionality.
Configuring email server settings for sending notifications.
Setting up the functionality to send faxes via email.
Managing music files for hold, ringback, and queue.
Configuring Direct Inward System Access for external users.
Advanced call forwarding to multiple extensions or numbers.
Basic call forwarding configurations.
Setting up group paging and internal communication.
Managing PIN codes for access control to outbound routes.
Enabling and configuring call recording for specific extensions.
Setting up shortcut codes for frequently dialed numbers.
Configuring Direct Inward Dialing logic for incoming calls.
Setting up automated return calls for external callers.
Managing contacts for caller ID display and speed dialing.
Customizing dial codes for various PBX features.
Automating the setup of IP phones.
Configuring WAN port and virtual network interfaces.
Defining network routes for traffic management.
Setting up the PBX as a VPN server for secure access.
Configuring the PBX to connect to external VPN servers.
Managing IP address assignments for network devices.
Configuring Dynamic DNS for remote access.
Setting up Simple Network Management Protocol for monitoring.
Network diagnostic tools like Ping and Traceroute.
Configuring firewall rules to control network traffic.
Managing access to system services like SSH and FTP.
Defining trusted IP addresses for SIP requests.
Monitoring the status of SIP/IAX users and trunks.
Accessing and managing recorded calls.
Viewing and analyzing call history records.
Accessing and managing system event logs.
Configuring high availability for the U100 model.
Setting the system clock using NTP or manual configuration.
Configuring installed hardware modules.
Managing storage for recordings, logs, and voicemails.
System administration tasks including password changes.
Creating and restoring system configuration backups.
Resetting the system to factory defaults or rebooting.
Updating the system firmware.
Performing firmware upgrades via the web interface.
Performing firmware upgrades using TFTP.
Guide for connecting the device to a network.
Setup for linking two PBXs in a LAN.
Setup for linking two PBXs across networks.
Troubleshooting guide for audio issues.
Instructions for integrating Skype services.
Guide to purchasing Skype credit.
Instructions for managing Skype account settings.
Steps to create a SIP profile for Skype integration.
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