Need help?Do you have a question about the Zycoo ZX50 SERIES and is the answer not in the manual?
Overview of the ZX50 IP PBX features, models, and benefits for SMEs.
Details on the physical components and layout of the ZX50 IP PBX models.
Steps and requirements before starting ZX50 IP PBX configuration.
Initial steps and login procedure for using the ZX50 IP PBX system.
Instructions on how to access and log into the ZX50 IP PBX via its web interface.
Core settings for extensions, trunks, and system parameters on the IP PBX.
Configuration of time-sensitive rules for inbound call routing and handling.
Setting up routes and trunks for making external calls from the IP PBX.
Configuration of connection types (Analog, VoIP, GSM) for establishing outbound calls.
Defining dial rules and number patterns for outbound call routing.
Configuring how the IP PBX handles and routes incoming calls.
Setting destinations (extensions, IVR) for incoming calls from various trunk types.
Setting up Interactive Voice Response menus for automated call handling.
Recording or uploading audio files to be used as IVR voice prompts.
Configuring groups of extensions to ring simultaneously for incoming calls.
Blocking unwanted incoming calls by adding numbers to a blacklist.
Allows one extension to answer a call for another ringing extension.
Features related to managing calls while they are in progress.
Temporarily holds a call for later retrieval from another extension.
Procedures for transferring calls to other extensions or external users.
Setting up and managing multi-party conference calls on the IP PBX.
Configuring call recording for specific extensions or all calls.
Features for managing calls when away from the desk.
Forwards calls to another number or extension when the primary extension is unavailable.
Setting up voicemail functionality for users to leave recorded messages.
Configuration of local extension settings and default behaviors for new extensions.
Detailed configuration for voicemail features, including message options and email notifications.
Customizing hold music, ringback tones, and call queue music files.
Direct Inward System Access setup for external callers to access internal resources.
Configuring one-way or two-way audio announcements and intercom calls.
Setting up call recording for specific extensions or call types.
Managing a contact list to display caller names for incoming calls.
Assigning PIN codes to extensions for restricted dialing capabilities.
Defining custom short codes or function keys for various PBX operations.
Automating the setup and configuration of IP phones.
Viewing and managing a list of recorded calls.
Reviewing call history, including caller ID, destination, and duration.
Checking the registration status of SIP/IAX2 users and trunks.
Displaying OS version, firmware, uptime, and other system details.
Configuring WAN/LAN IP addresses, hostnames, and country/tone zone settings.
Tools for diagnosing network connectivity and routing issues.
Advanced network settings like DHCP server and DDNS configuration.
Configuring Dynamic DNS for remote access to the PBX.
Setting up Virtual Private Network connections for secure remote access.
Configuring the PBX time using NTP or manual settings.
Managing system passwords, voice language, and IP access permissions.
Controlling IP addresses allowed to access the system's GUI.
Defining specific IP addresses permitted for SIP registration.
Configuring FTP server for storing voicemail, call recordings, and logs.
Backing up and restoring PBX configuration settings.
Updating the PBX firmware via WEB or TFTP.
Guidance on connecting the ZX50 IP PBX to the internet via router or modem.
Steps for connecting the IP PBX when it's located behind a router.
Steps for connecting the IP PBX directly to a modem using PPPoE.
Detailed steps for configuring two ZX50 IP PBXs to work together locally.
Instructions for interconnecting ZX50 IP PBXs located in different networks.
Troubleshooting guide for audio issues, particularly one-way audio.
Configuration for NAT traversal to resolve one-way audio problems.
Steps to sign into a Skype business account to configure the service.
Navigating to the Skype Manager interface after logging in.
Accessing feature settings within the Skype Manager.
Initiating the connection process between the PBX and Skype Connect.
Steps to create a SIP profile for integrating Skype with the PBX.
To Next Page
General
