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Katrina NguyenAug 15, 2025
What to do if I cannot access the internet using my ZyXEL Communications Network Router?
- MMichael BradleyAug 15, 2025
To troubleshoot internet access issues with your ZyXEL Communications Network Router: * Check all hardware connections and ensure the LEDs are functioning as expected. * Verify that you have correctly entered your ISP account information during the setup wizard. * If using a wireless connection, ensure the wireless settings on your device match those of the router. * For wireless connections, confirm that wireless LAN is enabled and that the correct country and channel are selected in the Wireless LAN settings. * Try disconnecting and reconnecting all cables, then follow the Quick Start Guide instructions again. If these steps do not resolve the issue, contact your ISP for further assistance.