ZyXEL Communications WX Series

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Appendix A Customer Support

WX Series User’s Guide

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default chapter3
- Document Conventions3
- Contents Overview4
- Table of Contents4
- Table of Contents5
- Part I: User's Guide11
- User's Guide11
Chapter 1 Introduction12
- Introduction12
- Overview12
- Multi-Gigabit13
- Setting up the WX Device14
- AP Steering and Band Steering15
- Mpro Mesh15
- Network Controller16
- Dual-Band Wifi17
- Triple-Band Wifi18
- Daisy Chain19
- Mbssid20
Chapter 2 Hardware22
- Hardware22
- Leds22
- Panel Ports and Buttons25
- Wall Mounting26
- WX5600-T0 / WX3100-T0 Wall-Mounting26
- Using the WPS Button28
- WPS Button28
- RESET Button29
- Using the RESET Button29
- Accessing the Web Configurator30
Chapter 3 Web Configurator30
- Overview30
- Web Configurator30
- When the WX Device Is Connected to a Modem/Router30
- When the WX Device Is Not Connected to a Router/Modem31
- Navigation Panel33
- Web Configurator Layout33
- Part II: Technical Reference37
- Technical Reference37
- App Tutorials38
Chapter 4 App Tutorials38
- Network Setup38
- Overview38
- Setting up the WX Device with a Zyxel Mpro Mesh Router38
- What You Can Do38
- Setting up the WX Device with a Non-Mpro Mesh Router43
- Managing the Controller50
- Network Management with the Mpro Mesh App50
- Viewing the Controller Information51
- Adding Devices to Your Mesh Network54
- Adding Devices to Your Mesh Network60
- Devices Screen62
- Viewing Device Information63
- Wifi Settings Screen64
- Edit Wifi Settings66
- Guest Wifi Settings Screen67
- Editing Guest Wifi Settings69
- Account Screen70
Chapter 5 Connection Status72
- Connection Status72
- Layout Icon72
- Overview72
- Connectivity73
- System Info75
- Wifi Settings77
- Guest Wifi Settings79
- LAN Settings81
Chapter 6 Web Tutorials82
- Overview82
- Setting up a Wifi Network82
- Web Tutorials82
- Wifi Network Setup82
- Setting up a Wifi Network Using WPS84
- Setting up a Wifi Network Without WPS85
- Setting up Wifi Network Groups85
- Connecting to the Zyxel Device's Wifi Network (Windows 10)89
- Device Maintenance92
- Upgrading the Firmware92
- Backing up the Device Configuration93
- Restoring the Device Configuration93
Chapter 7 Wireless95
- What You Can Do in this Chapter95
- What You Need to Know95
- Wireless95
- Wireless Overview95
- Wireless General Settings98
- More Secure (Recommended)101
- No Security101
- Edit Guest/More AP Settings103
- Guest/More AP103
- MAC Authentication105
- Add/Edit MAC Addresses106
- WPS Settings107
- WMM Settings109
- Others Settings110
- Channel Status Settings112
- Operating Modes Settings113
- AP List Screen116
- Technical Reference117
- Wifi Network Overview117
- Additional Wifi Terms119
- Wifi Security Overview119
- Bss121
- Mbssid121
- Signal Problems121
- Preamble Type122
- Wifi Protected Setup (WPS)122
- Before You Begin129
Chapter 8 Home Networking129
- Home Networking129
- Home Networking Overview129
- What You Can Do in this Chapter129
- What You Need to Know129
- Home Networking Screen130
- Certificates132
- Certificates Overview132
Chapter 9 Certificates132
- Local Certificates132
- What You Can Do in this Chapter132
- What You Need to Know132
- Create Certificate Request134
- View Certificate Request134
- Trusted CA136
- Import Trusted CA Certificate137
- View Trusted CA Certificate137
- Certificates Technical Reference138
- Verify a Certificate139
Chapter 10 Log141
- Log141
- Log Overview141
- What You Can Do in this Chapter141
- What You Need to Know141
- System Log Settings142
Chapter 11 WLAN Station Status144
- WLAN Station Status144
- WLAN Station Status Overview144
Chapter 12 System146
- System146
- System Overview146
- System Settings146
Chapter 13 User Account147
- User Account147
- User Account Overview147
- User Account Settings147
- User Account Add/Edit148
Chapter 14 Remote Management150
- Management Services150
- Remote Management150
- Remote Management Overview150
- What You Can Do in this Chapter150
Chapter 15 Time Settings152
- Time152
- Time Settings152
- Time Settings Overview152
Chapter 16 Firmware Upgrade155
- Firmware Upgrade155
- Firmware Upgrade Overview155
- Firmware Upgrade Settings155
- Backup/Restore157
- Backup/Restore Overview157
- Backup/Restore Settings157
Chapter 17 Backup/Restore157
- Reboot159
Chapter 18 Diagnostic161
- Diagnostic161
- Diagnostic Overview161
- What You Can Do in this Chapter161
- What You Need to Know161
- Diagnostic Test162
- Part III: Troubleshooting and Appendices163
- Troubleshooting and Appendices163
Chapter 19 Troubleshooting164
- Power and Hardware Problems164
- Troubleshooting164
- Device Access Problems165
- Internet Problems166
- Resetting the WX Device to Its Factory Defaults167
- Wifi Problems167
- Daisy Chain Problems168
- Mpro Mesh App Problems168
Appendix A Customer Support170
Appendix B Ipv6175
Appendix C Services181
Appendix D Legal Information185

ZyXEL Communications WX Series - Page 174

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