Troubleshooting
Data synchronization failure by the APP
1. Please check if the network and Bluetooth of your mobile
phone have been turned on. The network and Bluetooth of
your mobile phone need to be turned on at the same time for
data synchronization.
2. Please check if the bracelet is near the mobile phone and
the connection distance is within 5 meters.
3. Please confirm the binding with your bracelet is successful.
Failure of bracelet binding by the APP
1. Please check if the network and Bluetooth of your mobile
phone have been turned on. The network and Bluetooth of
your mobile phone need to be turned on at the same time for
watch binding.
2. Please check if the bracelet is near the mobile phone and
the connection distance is within 5 meters.
3. Please check the bracelet has not bound with other
accounts.
service@3plususa.com
Contact us
If your problem cannot be resolved by the above ways,
please contact us by emails.
23
To Next Page
Loading...
