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After-sales Service
Warranty policies
(1) This product enjoys local maintenance service within one year from the
date of purchase. Please contact 360 authorized dealers for specic details.
Non-warranty policies
(1) No valid purchase and warranty certicate, or expired warranty period
(2) Damage due to improper use, maintenance and servicing in violation
of the user manual, or damage or malfunctions due to unauthorized
disassembling, repairing, or modifying of the system software.
(3) Collision, water intrusion, and bumping.
(4) Damage of the surface of the product such as outer casing, LCD, or
antenna during use, except for the crack of the outer casing due to structural
or material factors.
(5) Damage caused by force majeure, or due to changes in national policies
and updates and improvements in carrier's technology.
○: It indicates that the toxic and hazardous substance in all
homogeneous materials of this part is below the limit specied in
SJ/T11363-2006.
×: It indicates that the toxic and hazardous substance in at least one
homogeneous material of this part exceeds the limit specied in
SJ/T11363-2006.
Remarks: The lead content in a small number of special-purpose SMT
electronic components (such as high- voltage resistors, ceramic resistors
diodes, etc.) in the section labeled "×" i n the above table may be ≥ 0.1 %.
The lead content in screws or cor es of data cables can be ≥0.1% due to
the superior performance of the alloy. These components are in compliance
with exemption clauses of the EU RoHS Directive. At this stage, due to the
limitations of the global technological development level, there are no
alternative technologies and components, and the lead content of the
external contactable parts of the product meets the environmental
protection requirements.
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