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Melvin AdamsAug 9, 2025
How to fix A.O. Smith EWS 1 Water Heater with no hot water and both green and red lights off?
- SsamueljonesAug 9, 2025
If the green and red lights are off and there's no hot water with your A.O. Smith Water Heater, first ensure the electrical switch is on and check for any blown fuses or tripped breakers. If that's not the issue, try pressing the reset button, as the thermal cutout switch may be open. If the problem persists, it could be a control circuit or internal wiring error, and you should call Customer Care Centre.