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4. Troubleshooting
If your ATS is not working normally, use the following status and
troubleshooting table to make the appropriate adjustments. Please contact your
distributor as soon as possible if the issue cannot be resolved.
Issue Possible reason Solution
ATS is OFF
Not connected to the
electrical grid
Check the connection from the
electrical grid to the ATS input
Abnormal electrical grid Request service by professional
electrician
Input breaker has been
tripped
Reset breaker
Internal components
have been damaged
Please contact the distributor
Power is supplied to
the load but panel
remains off
Internal components
have been damaged
Please contact the distributor
Error code Er03 to
Er06
Not connected to the
electrical grid
Check the connection from the
electrical grid to the ATS input
Abnormal electrical grid Request service by professional
electrician
Error code Er16 Overload Check the load capacity
Error code Er22 to
Er33
Abnormal internal
components
Please contact the distributor
*Only Er16, Er30, Er31, Er32, Er33 error codes are available displayed on LCD.
All error codes are available for SNMP card event.
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