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ACCUR8 DWS5100 - Troubleshooting Common Issues; Wireless Transmitter Not Reporting; Temperature Reading Discrepancies

ACCUR8 DWS5100
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49
12. Troubleshooting Guide
Problem
Solution
Wireless transmitter not reporting into
console.
There are dashes (--.-) on the display
console.
If signal from the transmitter is lost, dashes (--.-) will be
displayed on the screen. To reacquire the signal, press
and hold the CHANNEL/+ button for 3 seconds,
choose the lost sensor and the remote search icon
will be constantly displayed. Once the signal is
reacquired, the remote search icon will turn off,
and the current values will be displayed.
The maximum line of sight communication range is
100m and 30m under most conditions. Move the
sensor assembly closer to the display console.
If the sensor assembly is too close (less than 1.5m),
move the sensor assembly away from the display
console.
Make sure the transmitter light is flashing once per 60
seconds.
Install a fresh set of batteries in the transmitter. For
cold weather environments, install lithium batteries.
Make sure the transmitter is not transmitting through
solid metal (acts as an RF shield), or earth barrier
(down a hill).
Move the display console away from electrical noise
generating devices, such as computers, TVs and other
wireless transmitters or receivers.
Move the remote sensor to a higher location. Move the
sensor to a closer location.
Indoor and Outdoor Temperature do not
agree
Allow up to one hour for the sensors to stabilise due to
signal filtering. The indoor and outdoor temperature
sensors should agree within 2 °C (the sensor accuracy
is ± 1 °C).
Use the calibration feature to match the indoor and
outdoor temperature to a known source.

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