Accusys ExaSAN - Appendix C: Customer Service and Support

To Previous Page

Appendices

User Guide Page 6-6

Appendix C: Customer Service and Support

C.1 System Log

When you contact us for technical support, our support staff might ask for your system log file

for troubleshooting purpose.

1) RAID controller log by Dump controller log of RAIDGuard X

2) Client operation system log. (it’s better to record related error message.)

C.2 Contact Us

For customer services and technical support, locate an Accusys office near you from the link

below:

http://www.accusys.com.tw/about-accusys/contact-us.html

Or, you may email us at support@accusys.com.tw

C.3 Our Website

Please visit our websites frequently for the most up-to-date product and support information.

All countries: www.accusys.com.tw

Korea: http://accusys.co.kr